Customer Support



Universal Audio Telephone Support (USA)

Phone support is available during the following hours (Pacific Standard Time):

  • Monday: 9 AM to 5 PM
  • Tuesday, Wednesday, Thursday: 9 AM to 3:00 PM
  • Friday 9 AM to 1 PM

USA toll-free: +1-877-698-2834


International: +1-831-440-2436


Universal Audio Telephone Support (EU)

Phone support is available during the following hours (Central European Time):

  • Monday: 9 AM to 5 PM
  • Tuesday, Wednesday, Thursday: 9 AM to 3:00 PM
  • Friday 9 AM to 1 PM

Germany, Austria, Switzerland,
France, Benelux: +31 85 8887672



Sales, Ads, Press, etc.


Dealer/Distributor Sales:

Email: sales@uaudio.com

This address is for our dealers and distributors to contact our inside sales team. If you have questions about online store purchases or issues, please submit a support ticket and our technical support group will help.


Business/Corporate:

+1-831-440-1176


Advertising and Press:

Amanda Whiting, Communications Manager

+1-831-440-1176


Artist Relations:

Email: artists@uaudio.com


Mail

Universal Audio, Inc.

4585 Scotts Valley Drive

Scotts Valley, CA 95066