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UAD-2 Frequently Asked Questions

Questions about the UAD-2 and the new features
Where can I find out more about UAD-2?
Make sure to check out all the online UAD-2 product information and available at www.uaudio.com.
When and where can I get one?
UAD-2 is available now! Visit the dealer locator on our website to find a dealer near you.
How much more powerful is the UAD-2 over the UAD-1?
UAD-2 comes in 3 basic configurations

Solo (1 DSP chip, approximately 2.5X the power of UAD-1)
Duo (2 DSP chips approximately 5X the power of UAD-1)
Quad (4 DSP chips approximately 10X the power of UAD-1)

Why isn't RTAS supported in v5.0 and when will it be available?
RTAS is now supported with v5.2 software.
Does UAD software automatically compensate for latency in Pro Tools LE?
In addition to full Pro Tools compatibility, UAD Software v5.2 now provides UAD-2 users with automatic plug-in delay compensation for Pro Tools LE via the bundled MellowMuse ATA plug-in! Until now, Pro Tools LE lacked what most other DAW users have taken for granted: built-in delay compensation. Now, MellowMuse ATA lines up all your tracks automatically with a couple of clicks–UAD Powered Plug-Ins and regular plug-ins alike–and it's FREE to UAD-2 users. UAD-1 users may purchase MellowMuse ATA at a discounted price as a courtesy of UA..
What is Mellowmuse ATA, and how does it work?
ATA or Auto Time Adjuster is an RTAS plug-in for Pro Tools LE, designed to ease your workflow when using plug-ins that generate latency. Currently to compensate for plug-in latency you have to either move individual audio tracks backwards/forwards, or use the included Time Adjuster plug-in to adjust the delay of each track in turn. One plug-in change can mean a lot of tweaks every time you change a plug-in in a large project.
Auto Time Adjuster uses audio pinging to automatically calculate and compensate for insert latency on your audio and aux tracks with the click of a button. When you add or remove a plug-in on a track all you need to do is click the ping button on the master ATA to calculate all current latency and synchronize your tracks, even when using hardware inserts. To understand the workflow and see the ATA in action view the overview video.
Which UAD-1 plug-ins are available for the UAD-2?
All UAD-1 plugs-ins are now available with v5.2 software. Install the latest software, then download a new version of your Authorization file. Your plugs should now be available on your UAD-2.
NOTE: Nigel has been discontinued for UAD-2 (see below for more details)
Is my PC/Mac hardware compatible with UAD-2?
Most PCIe PC and Mac hardware is compatible. See the UAD compatibility page for latest details, and tech notes.
Why don't I always get 2.5X instances on UAD-2 vs. UAD-1 plug-ins?
UAD-2 individual plug-in instances per DSP chip will vary (1.5X~5X) based on the plug-in combination selected with the average session being around 2.5X. For many plugs you will get substantially more than 2.5X the instances, for example you can get over 5X the number of Neve 1081 EQ’s on a UAD-2!
Why don’t I get 32/64/128 channels of 88RS on my Nevana 32/64/128?
32/64/128 channel counts are based on Mono instances of the Neve® 88RS channel strip @44.1kHz/24-bit, with full EQ, cut filters, and either the Gate/Exp *or* Comp/Limit enabled and LoadLock = OFF.
How does the new LoadLock™ feature work and should I leave it on or turn it off?
DSP LoadLock ensures resource availability on loaded plug-ins. This means there will always be enough DSP if those features are later enabled, or when automating parameters that affect DSP load. LoadLock can be disabled if you prefer to manage your DSP resources manually. LoadLock is ON by default.
How does the new Registration/Authorization system work?
The process of registering cards to your my.uaudio account and getting authorization files has been streamlined in v5.0. Just go to the “Plug-Ins” pane in the new UAD Control Panel and click the “Authorize Plug-Ins…” button. The my.uaudio.com online store opens in the default web browser. If you don’t already have an account you are directed to create one. Follow the instructions on screen to download your Authorization File, then Drag and Drop the auth file onto any UAD Meter & Control Panel icon/shortcut/alias.
How does the new LiveTrack™ feature work?
The LiveTrack mode reduces latency on an active UAD-2 plug-in to the lowest possible amount. This feature is highly useful for monitoring processed audio when recording live performances. In LiveTrack Mode, UAD-2 signal data is transferred and processed “immediately” instead of being buffered, resulting in reduced latency.
Can UAD-1 and UAD-2 cards co-exist in the same computer?
Yes, up to 4 UAD-1’s and 4 UAD-2’s are supported within one system.
How many UAD-1's and UAD-2's can I run using the same software license?
You can use up to 4 UAD-1’s and 4 UAD-2’s in one system using the same software license.
When will the Empirical Labs Fatso be released for UAD-2?
We are busy working on this highly requested emulation as you read this and we hope to have more information later this year.
Has UAD-2 solved the multi-core spiking issues with Logic 8 and the Mac 8-core?
Yes, because of the new architecture of the UAD-2 this is not a issue.
Why isn’t Nigel in the Mix Essentials II?
Because of legal trademark issues Nigel has been discontinued for UAD-2 (including all Nigel submodules).
What Magma and/or other expansion chassis’ are compatible with UAD-2?
We are still testing expansion chassis compatibility. Details and tech notes will be posted on the UAD compatibility page.
Is my DAW compatible with UAD-2?
Most popular VST and AU DAW’s and Wave Editors are compatible. See the UAD compatibility page for latest details and tech notes.
Will UAD-1 products continue to be available?
Yes, the UAD-1 Project Pak, UAD-1 Flexi Pak, UAD-1e Express Pak will continue to be available. At the new lower prices they are a great value for people new to UAD and for users that require a PCI solution.
Will you continue to develop and release plug-ins for UAD-1?
Yes, we will continue to develop and release plug-ins for UAD-1 until further notice.
Will there be a UAD-2 solution for laptop?
Yes, we are working on a new Xpander laptop solution and we hope to have more information later this year.
Questions about moving from UAD-1 to UAD-2
Can I use all my UAD-1 plug-ins on the UAD-2?
Since UAD-2 uses a brand new DSP architecture, UAD-1 plug-ins cannot be used “as is” with a UAD-2. UAD-2 will require new UAD-2 versions of the plug-in software and authorizations.
Which UAD-1 plug-ins are available for the UAD-2?
All UAD-1 plugs-ins are now available with v5.2 software. Install the latest software, then download a new version of your Authorization file. Your plugs should now be available on your UAD-2.
NOTE: Nigel has been discontinued for UAD-2 (see below for more details)
Where is Nigel?
Nigel is available for UAD-1 only but will not be available for UAD-2. However, UA will be actively researching other new potential guitar products for the future.
Will my UAD-1 DAW sessions/projects be compatible with UAD-2?
Yes, UAD v5.0 software features SessionMap™ which allows bi-directional UAD-1<>UAD-2 session compatibility (via plug-in ID sharing) so you can open your existing sessions/projects without having to manually remap your plug-ins. You can also use your UAD-1 alongside your UAD-2 and choose which one you want a certain plug-in title to run on, and can also work with other collaborators who are using UAD.


· NOTE: Session recall is limited to availability of plug-in authorizations and available hardware resources.
How do I move all my plug-ins to UAD-2?
When you register/authorize your new UAD-2 card(s) the server will check your my.uaudio account for the presence of registered UAD-1 hardware and UAD-1 plug-in licenses. You will be prompted during the reg/auth process whether you want to upgrade your UAD-1 Plug-In Licenses to your new UAD-2. Crossgrading of plug-in licenses from UAD-1 to UAD-2 will be free of charge till the end of 2008. See the Promos page for more details.
Will I be able to trade in my UAD-1 hardware for UAD-2 hardware?
We are not offering a “physical” trade-in, but we have very attractive hardware upgrade promotions when you upgrade to UAD-2. See the Promos page for more details.
I want to buy a UAD-2 and sell/transfer ownership of my UAD-1, what should I do?
If you want to run your UAD-1 plug-ins on your new UAD-2 make sure you upgrade your licenses to UAD-2 before you sell your UAD-1 card.

· If you decide to sell the UAD-1 after transferring your licenses to a UAD-2, the UA UAD-1, UAD-1e or Xpander will revert to Mix Essentials Only. Mackie UAD cards will have Mix Essentials + 1176LN & LA-2A.

· To make a request for transfer, fill out all the information in the “Transfer UAD Hardware” form which can be found at http://www.uaudio.com/support/uad/transfer.html then click "Submit Transfer Request".

· Note: All UAD transfers must be validated by Universal Audio customer service. We must verify the correct seller and buyer details before we can re-allocate hardware and/or plug-ins. Once UA customer support has received the proper buyer and seller details, we will make sure all the registered hardware and/or plug-ins are removed from your account and attributed to the new owner.

Can UAD-1 and UAD-2 cards co-exist in the same computer?
Yes, up to 4 UAD-1’s and 4 UAD-2’s are supported.
How many UAD-1's and UAD-2's can I run using the same software license?
You can use up to 4 UAD-1’s and 4 UAD-2’s in one system using the same software license.
I have several UAD cards and plug-in licenses, and want to sell one of the cards. Can I sell the card with my plug-in licenses?
UAD multicard setups, or single cards that have been split away from a system/group, can be resold and the licenses transferred, and we can facilitate a transfer. However, the license agreed to during installation can only exist between UA and a single user. Therefore the UAD transfer policy is all or none, meaning you can either sell a single card with all of your multicard plug-ins, or no plug-ins at all. Plug-in licenses/authorizations can't be shared or split among multiple users.

Once again, before you deliver a second-hand UAD card, you (the seller) must use the UAD transfer form, which includes the owner/seller name, hardware ID(s), user's e-mail ID (my.uaudio.com ID), and buyer name and email address. Buyers should make it clear to the seller that he or she must contact UA before you conclude your transaction.

I want to sell one or more of my plug-in licenses without selling my UAD(s). Is that possible?
Unfortunately not. We are going the extra mile to help customers resell UAD cards and transfer their plug-ins, but we can't get tangled up in the second-hand plug-in business.
If I transfer my UAD-1 plugs to UAD-2, can I use UAD-1 on one system and UAD-2 on another?
No, as this is a violation of the software end user license agreement. Your UAD-1 licenses can be transferred to the UAD-2 and can still be used on the UAD-1 as long as they are installed in the same system.