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Product Support
Analog
Digital
UAD
Pro Tools
Overview
Downloads
Moving v1.3.0 Sessions
to v1.3.1


Pro Tools Software Support

Overview
Current TDM Software

UA is no longer developing TDM plug-ins, and the current TDM plug-ins will not be updated. UA is still providing technical support for TDM customers. We are also offering existing users a generous
X-grade to the UAD family of DSP cards and Powered Plug-Ins.

Current compatibility for UA TDM plug-ins is as follows:

  • Mac Version compatible up to Pro Tools 7.1
  • Windows Version compatible up to Pro Tools 6.9
  • OS X Tiger Compatible (10.4.x)
  • Mac OS 9, Mac OS X, Windows XP
  • TDM HD, Accel or MIX|24 system

Software Downloads
The UA TDM Plug-Ins for Pro Tools software is available the TDM software download page.

Phone Support
Toll-Free:

(866)
MY
-UAUDIO
698
-2834
(831) 466-3737 Voice
(831) 466-3775 Fax

Email Support
Windows: pcsupport@uaudio.com
Macintosh:
macsupport@uaudio.com

Support Hours
Our product specialists are available to assist you via email and telephone during our normal business hours, which are from 9am to 5pm, Monday through Friday, Pacific Standard Time.

Online Forums
The Digidesign user conference, for the exchange of Pro Tools tips and information, is on the internet at: http://duc.digidesign.com/

Address
Our mailing address is published here.

Customer Service & Tech Support: 877-MY-UAUDIO (Toll Free in USA) ©2004-8 Universal Audio.