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RMA Information

Everything you need to know about returning merchandise to the manufacturer.

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UAD Software Archives

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Obsolete Operating Systems

Windows

  • Windows XP, Vista, and Server 2003 work with UAD v6.3.2 and lower
  • Windows 2000 works with UAD v4.6.0 and lower
  • Windows DirectX works with UAD v4.0.0 and lower
  • Windows 98SE/ME works with UAD v3.9.0 and lower

Mac

  • Mac OS X 10.5 Leopard works with UAD v6.1.0 and lower
  • Mac OS X 10.4 Tiger works with UAD v5.7.0 and lower
  • Mac OS X 10.3.9 Panther works with UAD v4.5.1 and lower
  • Mac OS X 10.3.0 - 10.3.8 Panther works with UAD v4.2.0 and lower
  • Mac OS X 10.2 Jaguar works with UAD v4.1.0 and lower
  • Mac OS 9 (VST & MAS) works with UAD v3.9.0 and lower

UAD Device Version Requirements

  • (Win) Apollo & UAD-2 Satellite require UAD v6.4.0 or higher (Windows 7 64-bit only)
  • UAD-2 OCTO requires UAD v6.3.1 or higher
  • (Mac) Apollo requires UAD v6.1.1 or higher
  • (Mac) UAD-2 Satellite requires UAD v5.8.1 or higher
  • UAD-2 SOLO/Laptop requires UAD v5.3.1 or higher
  • UAD-2 devices (except OCTO and SOLO/Laptop) require UAD v5.0.0 or higher
  • UAD-1 devices require UAD v6.1.0 or lower

Archived UAD Software

Online Support

Contact Us

Phone Support

USA (toll free)
877-698-2834

International
+1-831-440-1176

Fax
+1-831-461-1550
Customer support is available from 9am to 5pm, Monday through Friday, PST

Email Support

info@uaudio.com

Press & Review Inquiries

Amanda Whiting
amanda@uaudio.com

Mailing Address

Universal Audio, Inc.
4585 Scotts Valley Dr.
Scotts Valley CA 95066