UAD Powered Plug-Ins Compatibility

Apollo

This page is dedicated to general compatibility information for all Universal Audio digital products. The following information is subject to change and may not always be up to date due to OS and DAW updates, or other factors beyond Universal Audio's control.

Last Updated: October 16, 2014

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Mac OS X Yosemite compatibility
New Apple Mac Pro (Late 2013) compatibility
Before connecting to new Mac Pro (Late 2013)
More Compatibility Information

UAD-2 and Apollo compatibility with Mac OS X Yosemite

New Apple Product Announcements – October 16, 2014

Apple has announced these new products that affect compatibility with Universal Audio products:

  • Mac OS X Yosemite is released (free)
  • New iMac with Retina 5K display is shipping
  • New Mac mini is shipping

Q: Are Universal Audio products compatible with the new Apple products?

A: At this time, the new Apple hardware products and OS X Yosemite have not yet been fully tested by Universal Audio.

UA will, of course, endeavor to fully test these new products as soon as possible and will post further information as it becomes available.

Initial tests of OS X Yosemite and UAD software have detected no major issues. However, this testing has not been comprehensive and there may be other issues to consider before upgrading to OS X Yosemite in the near future.

Known Issues

Some relatively minor graphics issues with UAD software have been reported. These issues generally don’t prohibit use of the software and will be addressed in a UAD future release.

Thunderbolt 2 Compatibility

All Universal Audio Thunderbolt and Thunderbolt 2 devices are compatible with both Thunderbolt and Thunderbolt 2 ports, so we do not anticipate any issues with the new iMac with Retina 5K display or the new Mac mini which now feature Thunderbolt 2 ports.


Important compatibility information about the new Apple Mac Pro (Late 2013)

February 2014 Update: Firmware for use with the new Mac Pro is available in UAD v7.4.2 and higher. For important related information, see "before connecting" below.

As you may know, Apple recently shipped their new flagship Mac Pro models. These new machines are based on a new PCIe architecture which changes the way they work with UAD-2 and Apollo hardware.

Apollo interfaces (Apollo DUO/QUAD, Apollo Twin, Apollo 16), UAD-2 Satellite, and UAD-2 OCTO are compatible with the new Mac Pro over Thunderbolt via the firmware update in UAD v7.4.2 and higher.

Unfortunately UAD-2 SOLO, DUO, and QUAD PCIe cards cannot be made to work with the new Mac Pro. See the table below for the full UAD/Mac compatibility list.

Importantly, the UAD-2 OCTO PCIe card requires a qualified Thunderbolt-to-PCIe chassis for compatibility with the new Mac Pro. UAD-2 Satellite owners, and Apollo / Apollo 16 owners not using Thunderbolt, are able to connect to the new Mac Pro via the Apple Thunderbolt to FireWire Adapter.


UAD Product Compatibility* with Apple Mac Computers

UAD Product MacBook Air MacBook Pro Mac mini iMac Mac Pro
(pre-2013)
Mac Pro
(2013)
Apollo DUO Compatible Compatible Compatible Compatible Compatible Compatible via
v7.5.0 and higher
Apollo QUAD Compatible Compatible Compatible Compatible Compatible Compatible via
v7.5.0 and higher
Apollo 16 Compatible Compatible Compatible Compatible Compatible Compatible via
v7.5.0 and higher
Apollo Twin SOLO Compatible Compatible Compatible Compatible Not Compatible Compatible via
v7.4.2 and higher
Apollo Twin DUO Compatible Compatible Compatible Compatible Not Compatible Compatible via
v7.4.2 and higher
UAD-2 Satellite Thunderbolt QUAD
(Core, Custom)
Compatible Compatible Compatible Compatible Not Compatible Compatible via
v7.10.1 and higher
UAD-2 Satellite Thunderbolt OCTO
(Core, Custom, Ultimate 3)
Compatible Compatible Compatible Compatible Not Compatible Compatible via
v7.10.1 and higher
UAD-2 Satellite FireWire DUO
(Core, Custom, Flexi, Omni)
Compatible Compatible Compatible Compatible Compatible Compatible via
FireWire Adapter
UAD-2 Satellite FireWire QUAD
(Core, Custom, Flexi, Omni, Ultimate)
Compatible Compatible Compatible Compatible Compatible Compatible via
FireWire Adapter
UAD-2 OCTO
(Core, Custom, Ultimate)
Compatible Compatible Compatible Compatible Compatible Compatible via
v7.5.0 and higher
UAD-2 SOLO
(Core, Flexi, Neve/Nevana)
Compatible Compatible Compatible Compatible Compatible Not Compatible
UAD-2 DUO
(Core, Custom, Flexi, Neve/Nevana, Omni)
Compatible Compatible Compatible Compatible Compatible Not Compatible
UAD-2 QUAD
(Core, Custom, Flexi, Neve/Nevana, Omni)
Compatible Compatible Compatible Compatible Compatible Not Compatible

*For detailed compatibility information, see the support page for your Universal Audio device:
Apollo DUO/QUAD & Apollo 16 | Apollo Twin | UAD-2 PCIe | UAD-2 Satellite Thunderbolt | UAD-2 Satellite FireWire
UAD-2 SOLO/Laptop | UAD-1

 

Before Connecting to the Apple Mac Pro (Late 2013)

Please read the important information below before connecting any Apollo DUO/QUAD, Apollo 16, and/or UAD-2 OCTO to Apple Mac Pro (Late 2013) computers.

About Mac Pro (Late 2013) connectivity

A firmware update is required to enable Thunderbolt connectivity to the new Mac Pro

  • UAD v7.5.0 and higher includes firmware for Apollo DUO/QUAD, Apollo 16, and UAD-2 OCTO that enables these devices to be recognized by the new Mac Pro (Late 2013) when connected via Thunderbolt.

The initial firmware update must be performed with a different computer (or via the Apple FireWire Adapter, per below)

  • The initial firmware update in UAD v7.5.0 and higher that enables new Mac Pro Thunderbolt connectivity must be performed while connected to a computer other than the new Mac Pro. Exception: This initial firmware update may be performed using the new Mac Pro, with Apollo devices only, when connected via the Apple Thunderbolt to FireWire Adapter.
  • The initial firmware update can be performed on compatible Mac systems (other than the new Mac Pro, as above) via FireWire or Thunderbolt, or compatible Windows 7 systems via FireWire.
  • Subsequent firmware updates can be applied from the new Mac Pro as usual when connected via Thunderbolt or FireWire.

Operation with Mac Pro via FireWire connectivity

  • Apollo DUO/QUAD, Apollo 16, and UAD-2 Satellite (FireWire models) are compatible with the new Mac Pro (Late 2013) via the Apple Thunderbolt to FireWire Adapter.
  • The initial firmware update that enables Thunderbolt connectivity to the new Mac Pro can be performed via the new Mac Pro when connected using the Apple Thunderbolt to FireWire Adapter.
  • UAD-2 OCTO cannot be connected to the new Mac Pro via the Apple Thunderbolt to FireWire adapter (including when used with a compatible Thunderbolt chassis).

 

How To Update UAD Firmware for New Mac Pro Compatibility

Follow the procedures below to update UAD devices for Mac Pro (Late 2013) compatibility. Note that the procedures below are shortened for those familiar with UAD operation to get going with the new Mac Pro quickly. For general firmware update information and more detailed instructions, visit the firmware information page.

 

To update firmware on Apollo DUO/QUAD, Apollo Twin, Apollo 16, or UAD-2 OCTO using a different computer

  1. Using standard UAD methods, install/connect with UAD v7.4.2 or higher on any compatible computer (Mac or PC) EXCEPT the new Mac Pro.
  2. Update the firmware on the UAD device when prompted by the UAD software.
    Note: After installing the software, restarting, and verifying the UAD device is connected and powered, you may need to open the UAD Meter & Control Panel application to get the firmware update prompt.
  3. After the firmware is updated, the UAD device will be recognized by, and can be used with, UAD v7.4.2 or higher on the new Mac Pro.

 

To update firmware on Apollo DUO/QUAD or Apollo 16 using the new Mac Pro

  1. Connect the Apollo device to the new Mac Pro with the Apple Thunderbolt to FireWire Adapter (do not connect with the Thunderbolt Option Card) and apply power to Apollo.
  2. Using standard procedures, install UAD v7.5.0 or higher on the new Mac Pro and restart.
  3. Open the UAD Meter & Control Panel application by clicking its icon in the Mac OS X Dock.
  4. When prompted by the UAD software, update the Apollo firmware. Be sure to turn off Apollo after the firmware is installed on the device.
  5. After the firmware is updated, the UAD device will be recognized by, and can be used with, UAD v7.4.2 or higher on the new Mac Pro when connected via the Apple Thunderbolt to FireWire Adapter or the Thunderbolt Option Card.

 

FAQ

Q: Why are the UAD-2 SOLO, DUO, and QUAD PCIe cards incompatible with the new Mac Pro?

A: The new Mac Pros have expanded the PCIe addressing scheme, so you can you have up to 36 PCIe devices in your system (over Thunderbolt, of course). That means that PCIe cards used in that system need to support 36 Base Address Registers in order to be recognized.

The UAD-2 SOLO, DUO and QUAD cards use an earlier generation FPGA that supports 12 addresses, which was the standard implementation until now. The UAD-2 OCTO cards (as well as Apollo/Apollo 16, and both UAD-2 Satellites) are based on a later generation FPGA, which can support 36 addresses with compatible firmware. So it’s really as simple as that. Aside from the new Mac Pros, the SOLO, DUO and QUAD cards are compatible with the rest of the shipping Macs and most PCs.


More Compatibility Information

UAD Device Compatibility

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Host Application (DAW) Compatibility

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