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RMA Information

Everything you need to know about returning merchandise to the manufacturer.

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UAD System Requirements

    UAD Minimum System Requirements

    • (Win) Windows 7 64-Bit Edition w/SP1
    • (Mac) OS X 10.6.8 Snow Leopard, 10.7 Lion, or 10.8 Mountain Lion
    • 2 gigabytes available disk space
    • Available PCI Express (PCIe) slot for each UAD-2 card
    • Available FireWire 800 port* for UAD-2 Satellite, Apollo, or Apollo 16
    • 1024 x 800 minimum display resolution (UAD-2 PCIe and UAD-2 Satellite)
    • 1024 x 900 minimum display resolution (Apollo and Apollo 16)
    • Internet connection to download software and authorize UAD plug-ins
    • Compatible VST, Audio Units, or RTAS plug-in host application software

    *On Windows systems, Apollo, Apollo 16, and UAD-2 Satellite require a qualified PCIe-to-FireWire adapter card. See the product support pages for details: Apollo | UAD-2 Satellite

    Operating systems not listed above are unqualified. Although unqualified operating systems may work, they are untested and unsupported. Prior UAD software for older operating systems and discontinued UAD products is available in the UAD software archives.

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Contact Us

Phone Support

USA (toll free)
877-698-2834

International
+1-831-440-1176

Fax
+1-831-461-1550
Customer support is available from 9am to 5pm, Monday through Friday, PST

Email Support

info@uaudio.com

Press & Review Inquiries

Amanda Whiting
amanda@uaudio.com

Mailing Address

Universal Audio, Inc.
4585 Scotts Valley Dr.
Scotts Valley CA 95066