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RMA Information

Everything you need to know about returning merchandise to the manufacturer.

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UAD System Requirements

Minimum System Requirements for UAD v6.2.0

Windows (x86 and x64):

  • Windows XP (Home, Professional, or x64 Edition),
    Windows Server 2003, Windows Vista, or Windows 7

Mac OS X (32-bit and 64-bit):

  • Mac OS X 10.6.8 Snow Leopard or 10.7.3 Lion (or higher)
  • Processor upgrade cards are not officially supported
  • UAD-2 Satellite has unique requirements; click here for details
  • Apollo has unique requirements; click here for details

All Platforms:

  • Available PCIe (PCI Express) x1/x4/x8/x16 slot for each UAD-2 card
  • 1024 x 768 or higher resolution monitor
  • CD-ROM drive or internet connection for software installation
  • 1 GB available hard drive space
  • Internet connection required for registration and plug-in authorization
  • Compatible VST, Audio Units, or RTAS plug-in host application software

Discontinued Platforms:

Online Support

Contact Us

Phone Support

USA (toll free)
877-MY-UAUDIO
[877-698-2834] 

International
+1-831-440-1176

Fax
+1-831-461-1550
Customer support is available from 9am to 5pm, Monday through Friday, PST

Email Support

info@uaudio.com

Press & Review Inquiries

Amanda Whiting
amanda@uaudio.com

Mailing Address

Universal Audio, Inc.
1700 Green Hills Rd
Scotts Valley CA 95066-4926