Browse Support

RMA Information

Everything you need to know about returning merchandise to the manufacturer.

More Info

Create Your Account

The My.Uaudio account is your tool for managing your UAD system. Registration at is required for all UAD users to obtain UAD card authorizations, redeem vouchers, purchase optional UAD plug-in licenses, get software updates, and receive customer support. It is also an opportunity for us to keep you informed about important updates and new product announcements.

Creating your account is simple and can be completed in minutes. Get started now!

Create My.Uaudio Account

See Chapter 4, "" in the UAD Manual for additional information.

Online Support

Contact Us

Phone Support

USA (toll free)


Germany, Austria, Switzerland, France and Benelux
+31 85 8887672

Phone support is available during the following hours:
Monday: 9 AM to 5 PM
Tuesday, Wednesday, Thursday: 9 AM to 3:00 PM
Friday 9 AM to 1 PM

Contact Support

Submit a Request

Mailing Address

Universal Audio, Inc.
4585 Scotts Valley Dr.
Scotts Valley CA 95066