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UAD-2 Satellite

This page is dedicated to UAD-2 Satellite compatibility and support. The following information is subject to change and may not always be up to date due to OS and DAW updates, or other factors beyond our control.

Last Updated: July 8, 2014

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Latest News & Updates Support Videos General Info
System Requirements Windows Compatibility Mac Compatibility
Quick Start Powering Satellite Optimizing Performance
FireWire Bus Notes Multi-Device Support General Usage Notes
System Sleep Interface Compatibility Power Supply Adapters

Latest Technical Bulletins

Please review the information on this page carefully before installing or using UAD-2 Satellite.

Support Videos

“Apollo

Videos to help you get started with UAD-2 Satellite

 

General Information

UAD-2 Satellite documentation

After software installation, the UAD-2 Satellite user manuals are at these locations on the hard drive:

  • (Mac) Macintosh HD/Applications/Universal Audio/Documentation
  • (Win) Start Menu>All Programs>UAD Powered Plug-Ins>Documentation

UAD-2 Satellite manuals can also be downloaded here:

  • UAD System Manual – UAD Meter & Control Panel application and general UAD-2 operations
    (see Chapter 11 for detailed UAD-2 Satellite instructions)
  • UAD Plug-Ins Manual – Specific details about individual UAD Powered Plug-Ins

Other general information

Performance

Other Information

System Requirements

The host computer system must meet these requirements to use UAD-2 Satellite:

    For information about Apple Mac Pro (Late 2013) compatibility, click here.

    • (Win) Windows 7 64-Bit Edition w/SP1
    • (Mac) OS X 10.8.5 Mountain Lion or 10.9.x Mavericks
    • 2 gigabytes available disk space
    • Available PCI Express (PCIe) slot for each UAD-2 card
    • Available FireWire 800 port* for UAD-2 Satellite, Apollo, or Apollo 16
    • 1024 x 800 minimum display resolution
    • Internet connection to download software and authorize UAD plug-ins
    • Compatible VST, Audio Units, RTAS, or AAX 64 plug-in host application software

    *On Windows systems, Apollo, Apollo 16, and UAD-2 Satellite, a compatible PCIe to FireWire adapter card is required. See the product support pages for details: Apollo | UAD-2 Satellite

    Operating systems not listed above are untested. Although untested operating systems may work, they are not supported by UA. Prior UAD software for older operating systems and discontinued UAD products is available in the UAD software archives.

Note:

  • For additional UAD-2 Satellite details, see the System Compatibility sections below: Mac | Win

Windows 7 System Compatibility

Known compatible and incompatible Windows systems, and UA-qualified PCIe-to-FireWire 800 adapter cards, are listed in this section. Additionally, the host computer must meet the minimum system requirements listed above.

Important Windows 7 Compatibility Notes

  • Apollo and UAD-2 Satellite are qualified for use with 64-bit editions of the Windows 7 operating system with Service Pack 1 only. 32-bit editions of Windows 7, and all older Windows operating systems, are unqualified. Although these operating systems may work, they are untested and unsupported.
  • Apollo and UAD-2 Satellite require one of the UA-qualified PCIe-to-FireWire 800 adapter cards listed below. Built-in FireWire ports on any Windows computer are incompatible.
  • FireWire device connections while powered (hot-plugging) and system sleep are not supported.
  • Only ASIO and WDM driver modes are supported.

About System Performance

  • Generally speaking, modern systems (less than three years old) with a quad-core or better processor, such as an Intel i7, and 8 GB RAM are recommended for maximum performance due to significant improvements in the underlying technologies.
  • Older underpowered systems may not deliver expected performance.

Incompatible Windows Systems

  • The Dell Precision T3500 desktop computer is incompatible with Apollo and UAD-2 Satellite.
  • Built-in FireWire ports on any Windows computer are incompatible with Apollo and UAD-2 Satellite (a UA-qualified PCIe-to-FireWire 800 adapter is required for all PC systems).
  • Windows PC notebook (laptop) computers are incompatible with Apollo and UAD-2 Satellite.
  • UAD-1 devices are incompatible with Apollo and UAD-2 Satellite.
  • Apollo's Thunderbolt Option Card is not supported on Windows systems.
  • Using Apple's Boot Camp to run Windows 7 on Mac systems with Apollo audio interfaces or UAD-2 devices is an untested configuration.

Qualified PCIe-to-FireWire 800 Adapter Cards for Windows 7 Systems

  • The following PCIe-to-FireWire 800 adapter cards are qualified for use with Apollo and UAD-2 Satellite on Windows 7 64-bit systems.
  • Daisy-chaining external FireWire hard drives off Apollo and UAD-2 Satellite is not supported in this release. However, external FireWire hard drives may be connected to a separate FireWire adapter card so it has its own FireWire bus.
Brand Model Format Controller Source
Sonnet Technologies Allegro FW800-E PCIe-to-FireWire 800
TI XIO2213 www.sonnettech.com
SIIG
NN-FW0012-S1 PCIe-to-FireWire 800
TI XIO2213
www.amazon.com

Important: These PCIe-to-FireWire adapter cards are qualified with the FireWire driver included with Windows 7. When installing the cards, Windows will automatically use the built-in driver. To avoid unexpected behavior, DO NOT UPDATE THE DRIVER from the manufacturer's software disk or website, even if instructed to do so by the documentation included with the adapter cards.

Note: The previously-qualified Syba SD-PEX30009 PCIe-to-FireWire adapter card is no longer being used for internal testing.

Tested Windows Systems

  • The following Windows computers have been qualified in-house for compatibility with Apollo and UAD-2 Satellite. Although other systems may work (subject to system requirements), these systems are known to perform well with Apollo and UAD-2 Satellite.
HP h8-1308t
Intel i7 3820 @ 3.6GHz
10GB RAM - DDR3 PC3-12800
Pegatron 2ACE Motherboard
Windows 7 Home Premium (64-bit)
HP s5-1217
Intel G630 @ 2.7GHz
4GB RAM - DDR3 PC3-10700
HP H-CUPERTINO2-H61-uA TX Motherboard
Windows 7 Home Premium (64-bit)
Dell Vostro 260
Intel i7 2400 @ 3.1GHz
4GB RAM - DDR3 PC3-10600
Dell 0GHG8Y Motherboard
Windows 7 Professional (64-bit)
Dell Inspiton 660s
Intel G630 @ 2.7GHz
4GB RAM - DDR3 PC3-12800
Dell 0478VN Motherboard
Windows 7 Professional (64-bit)
SweetWater Creation Station
Intel i7 2600 @ 3.4GHz
8GB RAM - DDR3 PC3-10700
Intel DH67CL Motherboard
Windows 7 Home Premium (64-bit)
ADK AM3
AMD Phenom II x6 1055T @ 2.81GHz
4GB RAM - DDR3 PC3-12800
Gigabyte G!-990FXA-UD3 Motherboard
Windows 7 Ultimate (64-bit)

Mac System Compatibility

For important information about Apple Mac Pro (Late 2013) compatibility, click here.

Compatible and incompatible Mac systems, and tested FireWire 800 adapters, are listed in this section. Additionally, the host computer must meet the minimum system requirements listed above.

Note: System compatibility identification is based on the Mac Model Identifier (see "how to find" below).

Tested Computer Systems

All Intel-based Mac systems with FireWire 800 have been tested in-house and the compatibility of these systems is listed below. Older Intel-based Macs with FireWire 400 only (those without Firewire 800) have not been fully tested with UAD-2 Satellite but we are not currently aware of any compatibility issues with those models.

Compatible Computer Systems

The following Intel-based Mac systems with FireWire 800 have been tested in-house and are known to be compatible at FireWire 800 and FireWire 400 speeds:

MacBook Pro 5,1 (15")
iMac 7,1
Mac Pro 3,1
Mac Mini 3,1
MacBook Pro 5,2 (17")
iMac 8,1
Mac Pro 4,1
Mac Mini 4,1
MacBook Pro 5,3 (15")
iMac 9,1
Mac Pro 5,1
 
MacBook Pro 5,4 (15")
iMac 10,1
   
MacBook Pro 5,5 (13")
iMac 11,1
   
MacBook Pro 6,1 (17")
iMac 11,2
   
MacBook Pro 6,2 (15")
iMac 11,3
   
MacBook Pro 7,1 (13")

   

 

 

Partially Compatible Computer Systems

The following Intel-based Mac systems with FireWire 800 have been tested in-house and are known to run UAD-2 Satellite at FireWire 400 speeds only*: 

MacBook Pro 1,2 (17")
Mac Pro 1,1
iMac 6,1
MacBook Pro 2,1 (17")
Mac Pro 2,1  
MacBook Pro 2,2 (15")

 
MacBook Pro 3,1 (17")
   
MacBook Pro 4,1 (15")

 
MacBook Pro 4,1 (17")
   

*For the systems listed as partially compatible (those that operate at FireWire 400 speeds only), adding a PCIe-to-FireWire or ExpressCard34-to-FireWire adapter can add FireWire 800 compatibility. See list of recommended adapters below.

Incompatible Computer Systems

  • PowerPC-based Mac systems are incompatible with UAD-2 Satellite
  • The MacBook Pro 3,1 (“15-inch Mid/Late 2007”) is incompatible with UAD-2 Satellite

How to find the Mac Model Identifier:

The Mac Model Identifier (e.g., “MacBookPro2,2” at right)
is found in the Hardware Overview panel of the System Information application located in /Applications/Utilities. As a shortcut, option-click the Apple icon in the menu bar (upper left of screen), then select the application.

Recommended FireWire Adapters and Repeaters for Mac Systems

FireWire adapter and repeater compatibility is based on the FireWire controller integrated circuit chip that is inside the various available retail products. The “known good” controller chips that have been tested in house are:

  • TI XIO2213
  • LSI FW643

FireWire adapters and repeaters that use either of these chips should perform well with UAD-2 Satellite. All other controllers we tested have proven to be unreliable with UAD-2 Satellite.

There is no reliable way to determine which FireWire controller chip a given adapter uses, other than viewing the silkscreen numbers on the IC chip itself. All the FireWire products listed in the following tables use one of the qualified controller chips.

Recommended Thunderbolt-to-FireWire Adapter

The Apple Thunderbolt to FireWire Adapter has been tested in-house and there are currently no known issues when using it with UAD-2 Satellite.

Recommended PCIe-to-FireWire 800 Adapters for Mac Systems

The following PCIe-to-FireWire adapters have been qualified for use with Apollo and UAD-2 Satellite. Please note:

  • These cards are NOT recommended for Mac Pro 1,1 or 2,1 models.
  • The previously-qualified Syba SD-PEX30009 PCIe-to-FireWire adapter card is no longer being used for internal testing.
Brand Model Format Controller Source
Sonnet Technologies Allegro FW800-E PCIe-to-FireWire 800
TI XIO2213 www.sonnettech.com
SIIG
NN-FW0012-S1 PCIe-to-FireWire 800
TI XIO2213
www.amazon.com

Recommended ExpressCard34-to-FireWire 800 Adapters for Mac Systems

Important: To disconnect UAD-2 Satellite when it is connected to an ExpressCard-to-FireWire adapter, unplug the FireWire cable instead of removing the ExpressCard adapter to avoid system instability.

The following ExpressCard-to-FireWire adapters have been qualified for use with UAD-2 Satellite:

Brand Model Format Controller Source
StarTech EC1394B2 ExpressCard34 TI XIO2213 www.buy.com
StarTech EC13941A1B ExpressCard34 TI XIO2213 www.amazon.com

Recommended FireWire Repeaters for Mac Systems

FireWire repeaters are used to add additional FireWire ports to a FireWire bus and/or to provide FireWire bus power to devices that require it (such as the Apogee Duet audio interface). Repeaters are recommended instead of FireWire “hubs,” which may not perform optimally.

The following FireWire repeaters have been qualified for use with UAD-2 Satellite:

Product Format Notes Source
Unibrain FireRepeater 400 – 3 Port 1394A (FW 400)
External Power Supply Required
(Sold Separately)
www.1394store.com
Gefen FireWire 400 Repeater 1394A (FW 400)
 External Power Supply Required
(Sold Separately)
www.gefen.com
Unibrain FireRepeater 800 – 3 Port 1394B (FW 800)
 External Power Supply Required
(Sold Separately)
www.1394store.com
Unibrain FireRepeater-800 PRO – 4 Port 1394B (FW 800)
 External Power Supply Required
(Sold Separately)
www.1394store.com

Incompatible FireWire Hubs

Note: DO NOT BUY these hubs for use with UAD-2 Satellite:

  • Belkin F5U526 FireWire 6-Port Hub
  • IOGEAR Hi-Speed USB 2.0/FireWire 7-Port Hub
  • Belkin F5U507 Hi-Speed USB 2.0 and FireWire 6-Port Hub for Mac mini

Quick Start: Installation, Registration, and Authorization

Follow the steps below to prepare UAD-2 Satellite for use.

  1. Install the UAD Powered Plug-Ins software
    Launch the UAD installer downloaded from our website (recommended) or from the included disk. The installer will guide you through the process. Shutdown the computer before connecting UAD-2 Satellite (Mac systems can be hot-plugged after restarting).
  2. UAD Installer Icon

     

  3. Connect and power UAD-2 Satellite then restart the computer.
    Connect UAD-2 Satellite to AC power with the included external power supply, then connect UAD-2 Satellite to the computer with a FireWire cable (FireWire 800 cable included). Power UAD-2 Satellite on with the rear panel switch, then start the computer.

     

  4. Open the UAD Meter & Control Panel application
    (Mac) The application can be accessed under the blue UA diamond icon in the OS X Menu Bar at upper right of screen, or click its icon in the Dock.
    (Win) Select the application from: Start Menu>All Programs>UAD Powered Plug-Ins>UAD Meter & Control Panel.
  5. UAD Meter & Control Panel icon

     

  6. Open the “Plug-Ins” panel within the UAD Meter & Control Panel application
    Access the Plug-Ins panel by clicking the menu button in the UAD Meter window and selecting “Plug-Ins...” from the drop menu, or type Command-P (Mac) or Control-P (Win) as a shortcut.
  7.  

  8. Click the “Authorize Plug-Ins...” button
    Your web browser will launch and connect to the UA store. Our web pages will guide you through the process of creating an account, registering your hardware, and claiming bundled plug-ins. If your computer is not connected to the Internet, consult the UAD System Manual for offline authorization procedures.
  9.  

  10. Download the Authorization file
    Click the blue “Download Authorizations»” button on on the final web page to download the authorization file.
  11.  

  12. Load the Authorization file
    Double-click the downloaded auth.uad2 file (the file is downloaded to the default location specified by the web browser). After a few moments the Authorization Status window appears; click “OK” and UAD Powered Plug-Ins are ready for use.
  13.  

  14. Important! Adjust UAD-2 Satellite's FireWire setting
    To maximize UAD-2 Satellite performance, adjust the UAD Bandwidth Allocation setting in the UAD Meter & Control Panel. See Optimizing FireWire Performance in the next section for instructions.

Important: Optimizing FireWire Performance

About FireWire Bandwidth

FireWire bandwidth is shared between audio interface I/O streams, UAD plug-ins used within the DAW, and external FireWire hard drives. Available bandwidth also depends on the session sample rate; the higher the sample rate, the more bandwidth is consumed. FireWire bandwidth is displayed in the “FBW” meter in the UAD Meter & Control Panel application:

UAD Meter FireWire Bandwidth

UAD Bandwidth Allocation

The UAD Bandwidth Allocation setting reserves FireWire bandwidth for UAD plug-ins used within a DAW. The default value (65%) allows audio interfaces to run at higher sample rates (88.2 – 192 kHz).

Important: If using sample rates of 44.1 kHz or 48 kHz, we recommend increasing the UAD Bandwidth Allocation setting to allow more UAD plug-ins to run within the DAW. See the table below for recommended values.

Recommended Maximum UAD Bandwidth Allocation Values

Sample Rate (kHz): 44.1, 48 88.2, 96 176.4, 192
Without external FireWire hard drive: 80% 70% 55%
With external FireWire hard drive: 55% 40% 20%
I/O buffer setting for best playback results: 512 1024 2048

To change the UAD Bandwidth Allocation setting:

  1. Quit all DAW software (UAD hosts must be quit to change this setting).
  2. Open the UAD Meter & Control Panel application.
    (Mac) The application can be accessed under the blue UA diamond icon in the OS X Menu Bar at upper right of screen, or click its icon in the Dock.
    (Win) Select the application from: Start Menu>All Programs>UAD Powered Plug-Ins>UAD Meter & Control Panel.
  3. UAD Meter & Control Panel icon

     

  4. Open the “FireWire” panel within the UAD Meter & Control Panel application. Access the FireWire panel by clicking the menu button in the UAD Meter window and selecting “FireWire...” from the drop menu, or type Command+F (Mac) or Control+F (Win) as a shortcut.
  5. UAD Meter Menu

     

  6. Change the UAD Bandwidth Allocation setting (shown below) by clicking the up or down arrows, or click+hold the value for a drop menu.
  7. UAD Bandwidth Allocation

 

UAD Bandwidth Allocation Notes:

  • Important: If switching to a higher sample rate, set the UAD Bandwidth Allocation BEFORE opening a session.
  • To run more UAD plug-ins within a DAW, use USB, eSATA, or internal hard drives for audio session files instead of FireWire drives.
  • UAD-2 Satellite has intelligent FireWire bus monitoring. If audio playback is compromised, a “FireWire Interrupt Detected” dialog appears. If that occurs, decrease the UAD Bandwidth Allocation setting for reliable playback.
  • UAD Bandwidth Allocation values in the table above are recommended as starting points for FireWire bandwidth tuning. Depending on external FireWire hard drive usage (e.g., how many audio tracks are being streamed), lower values may be needed for increased FireWire hard drive loads, or higher values can be used for increased UAD plug-in counts when FireWire hard drive usage is lower.
  • (Mac) FireWire performance is better on some systems versus others due to the FireWire controller chips they contain. In general, newer Mac Pro, iMac, and Mac mini systems contain a superior FireWire controller chip and will deliver better FireWire performance than MacBook Pro systems. There is no simple method to determine which controller is used.

Powering UAD-2 Satellite Systems

The order in which UAD-2 Satellite, other FireWire devices, and the host computer system are powered on is important for proper initialization. For optimum results, follow the recommended power up sequences below.

Important: System sleep and/or connecting devices while they are powered (hot plugging) are not supported.

Recommended UAD-2 Satellite Power Up Sequence

  1. Shut down (power off) the host computer system
  2. Power off all connected FireWire devices (Apollo, UAD-2 Satellite, hard drives, repeaters, etc)
  3. Confirm all FireWire connections
  4. Power on all FireWire devices (including UAD-2 Satellite)
  5. Start the host computer.

Important: If using UAD-2 Satellite with an Apollo audio interface, see the "Powering Apollo" section on the Apollo support page for additional information.

FireWire Bus Notes

FireWire Bus Power

  • The included power supply is required for UAD-2 Satellite operation. UAD-2 Satellite cannot be bus powered.
  • UAD-2 Satellite does not supply bus power from its FireWire ports to other devices.
  • When using a FireWire device that requires bus power, connect that device directly to a FireWire port that supplies bus power, such as the host computer itself, or an externally powered FireWire repeater that is specifically designed to supply bus power.

Combining UAD-2 Satellite with other FireWire devices

  • For optimum performance, UAD-2 Satellite should be powered on after all other FireWire devices on the bus are powered on, but before the computer is started.
  • See Multi-Device Support below for additional information about combining UAD FireWire devices.

Mac Pro FireWire Ports

  • Mac Pro systems have FireWire ports on the front and rear of the computer. Connect UAD-2 Satellite to a FireWire port on the rear of the Mac Pro. The front panel FireWire port is unsupported.

FireWire Bus Tuning

  • To maximize FireWire bus performance, the UAD Bandwidth Allocation may need to be adjusted. See Optimizing FireWire Performance above for additional information.

Multi-Device Support

Maximum of two UAD FireWire devices

  • Concurrent use of up to two UAD FireWire devices together in one computer system is supported. Specific UAD-2 Satellite multi-device support is detailed below.

Combining multiple UAD-2 Satellite units

  • Combining two UAD-2 Satellite units together in one computer system (without Apollo/Apollo 16/Apollo Twin) is a supported configuration.

Combining UAD-2 Satellite with Apollo, Apollo 16, or Apollo Twin

  • Combining one UAD-2 Satellite with one Apollo, one Apollo 16, or one Apollo Twin together in one computer system is a supported configuration.
  • UAD-2 Satellite cannot be combined with two Apollo or Apollo 16 units that are multi-unit cascaded via FireWire. Note: This constraint does not apply when multi-unit cascading Apollo or Apollo 16 units via Thunderbolt in UAD v7.7.1 (and higher).

Combining UAD-2 Satellite with non-FireWire UAD devices

  • UAD-2 Satellite can be combined with UAD-2 PCIe, and/or UAD-2 SOLO/Laptop (within the other contraints listed above).
  • Up to four UAD-2 devices can be combined together in one computer system (within the other contraints listed above).

General Usage Notes

Quit audio software before disconnecting UAD-2 Satellite

  • Important: To avoid software errors, quit all audio software applications that are using UAD-2 Satellite and/or UAD Powered Plug-Ins before disconnecting UAD-2 Satellite from the computer. This includes any DAW software, Apollo's Console application, and UAD Meter & Control Panel application.

UAD Presets

  • When logged into the computer under an account that does not have administrator privileges, saving UAD preset files via the UAD Toolbar will result in an "Unable to save preset file" dialog. If this occurs, log in with an administrator account, or use the DAW's preset management tools.

Windows-Specific Notes

  • For optimum performance with most DAWs, disabling Windows AERO is recommended.
  • The "Enable CPU Optimization" option in the UAD Meter & Control Panel application's Configuration panel may need to be disabled when using Pro Tools on Windows systems.

System Sleep

System Sleep Is Not Supported. Follow the guidelines below when using UAD-2 Satellite.

Important: Quit all UAD plug-in host software and power down and/or disconnect UAD-2 Satellite before system sleep.

  • Disable sleep.
    (Mac) Open the System Preferences>Energy Saver control panel and drag the “Computer Sleep” slider to “Never” (far right position).
    (Win) Select Start Menu>Control Panel>System and Security>Power Options>Change when the computer sleeps, then next to “Put the computer to sleep:” select “Never”
  • Before sleeping the system when UAD-2 Satellite is active, quit all plug-in host applications (including UAD Meter & Control Panel and Apollo Console applications) then power off or disconnect UAD-2 Satellite.
  • Shut down (power off) the computer before reconnecting UAD-2 Satellite. Hot plugging is not supported.

FireWire Audio Interface Compatibility

Universal Audio Apollo
UAD-2 Satellite is compatible with UA's Apollo, Apollo 16, and Apollo Twin audio interfaces. See the Apollo support page (Apollo, Apollo 16) or Apollo Twin support page (Apollo Twin) for complete compatibility details.

MOTU “Mk3” interfaces: For optimum performance when using the recent FireWire audio interfaces from MOTU with the “Mk3” series moniker (828mk3, 896mk3, Traveler-mk3, UltraLite-mk3; including all “hybrid” models) with UAD-2 Satellite, we recommend booting the computer and powering the MOTU interface before powering UAD-2 Satellite. Additionally, UAD-2 Satellite should be power cycled after each time the computer is restarted.

Apogee Duet I (FireWire-based) interface: Some Macs have only one FireWire port (e.g., MacBook Pro, iMac, Mac Mini). This creates a compatibility issue for the Apogee Duet, because the Duet requires bus power and it has no external power input. In order to use the Duet and UAD-2 Satellite on systems such as these, a FireWire repeater is recommended (some FireWire “hubs” may not perform optimally). FireWire repeaters can be connected to an unused port on UAD-2 Satellite then connected to the Duet. UAD-2 Satellite must be directly connected to the single port on the computer to ensure full FireWire 800 performance (i.e., more simultaneous UAD plug-in instances).

The diagram below illustrates the proper method of connecting Apogee Duet with UAD-2 Satellite (note an extra FireWire cable is required because of the additional device between UAD-2 Satellite and Duet). See Chapter 11 in the UAD System Manual for additional FireWire connection example diagrams.

UAD-2 Satellite with Apogee Duet

The Apogee Duet issue can alternately be addressed by adding a second FireWire bus and connecting the Duet directly to the host computer’s built-in bus while UAD-2 Satellite is connected to the alternate FireWire bus. For some notebook computers, a second FireWire bus can be added via an ExpressCard adapter; a list of compatible adapters is below.

Apogee recently announced the Duet II audio interface, which uses the USB protocol instead of FireWire. Although we have not tested the Duet II in-house, we have not encountered any UAD-2 Satellite issues with USB-based interfaces.

International Power Supply Adapters

UAD-2 Satellite includes an external international DC power supply with changeable AC connectors to match the AC socket in various countries. To change the AC connector:

1. Press and hold the button on the AC connector marked “PUSH"
2. Rotate the AC prongs counter-clockwise to remove the connector
3. Insert the desired connector and rotate clockwise until it snaps into place.

UAD-2 Satellite International Power Supply

Note: The removable connectors are keyed so they cannot be inserted incorrectly.

Online Support

Contact Us

Phone Support

USA (toll free)
877-698-2834

International
+1-831-440-1176

Fax
+1-831-461-1550
Customer support is available from 9am to 5pm, Monday through Friday, PST

Contact Support

Submit a Request

Press & Review Inquiries

Amanda Whiting
amanda@uaudio.com

Mailing Address

Universal Audio, Inc.
4585 Scotts Valley Dr.
Scotts Valley CA 95066