Universal Audio Jobs

If interested in any of these positions, please send a resume and cover letter to jobs@uaudio.com with the job title in the subject line.

Company Background

Founded in 1958 by recording pioneer Bill Putnam Sr., and refounded in 1999 by Bill Putnam Jr., Universal Audio is best known for its classic, hand-built analog hardware and advanced UAD Digital Signal Processing technology for recording, mixing, and mastering audio. Headquartered in Scotts Valley, California, UA is focused on merging the best of vintage analog and modern digital technology, following its rich recording heritage and motto, “Analog Ears. Digital Minds.”

Universal Audio is one of the most respected names in professional audio and music recording products.

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Position: Universal Audio French Area Sales Representative

Location: Northern France. Travel 50 - 75%

Job Descritption

Universal Audio is seeking an experienced French Area Sales Representative to join UA’s International Sales team. Reporting to the European Sales manager, the French Sales Representative will be Universal Audio’s factory sales representative in France.

The Area Sales manager will be responsible for developing and managing Universal Audio’s channel partner accounts and the training and development of their sales staff with regard to all Universal Audio products. Frequent dealer visits, clinics and events are mandatory to continually promote Universal Audio’s existing and new product releases. Regular reporting of dealer inventory, market observations and channel opportunities are required.

Responsibilities

  • Attain sales goals by working closely with retail channel partners
  • Professionally and effectively communicate Universal Audio sales policies and procedures
  • Train retail personnel to increase awareness of UA products feature/benefits
  • Merchandise UA products to enable retail demoing
  • Arrange in-store clinics, product demonstrations and customer outreach
  • Inventory UA product and track sell-through monthly
  • Promote and support marketing campaigns with key artist and studio relationships
  • Provide regular input for Channel Marketing programs

Requirements

  • This job is based in Northern France. Applicants must be willing to relocate to the vicinity and be able to work legally Europe.
  • Minimum of 10 years relevant experience in the professional audio or music products industry
  • Proven track record as a sales representative
  • Demonstrated ability to manage sales to goal
  • Ongoing Dealer visits and training throughout the designated area of responsibility
  • Good knowledge of Universal Audio products, competing solutions, and the audio industry in general
  • Strong leadership skills with a collaborative style and ability to forge relationships with dealers, customers and colleagues
  • Strong work ethic, always driving toward outcomes and “owning” the solutions
  • Proficiency with MS Excel and PowerPoint is a must
  • Fluent in English and French

Education and Experience

  • College Degree in a relevant field is a distinct advantage but not required
  • Secondary education completion required
  • Minimum of 10 years relevant experience in the professional audio or music products industry

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Position: Customer Service Representative

Location: Hoofddorp, Netherlands or Germany

Job Descritption

Universal Audio is looking for a German and English speaking Customer Service Representative to join our growing European team. Position will be based out of our office in Hoofddorp, Netherlands, or can be done from home in Germany.

Education Requirements

  • High school diploma, general education degree or equivalent
  • Knowledge of customer service principles and practices
  • Knowledge of relevant computer applications “DAW” for use with Universal Audio products (i.e. Cubase, Pro Tools, Nuendo, Digital Performer, etc.)
  • Knowledge of recording studio hardware/software signal routing principles, and modern recording techniques

Required Skills and Experience

  • Assist all Universal Audio customers and incoming inquiries as required
  • Communicate directly with customers either by telephone, through email, or service requests
  • Respond promptly to customer inquiries, complaints, and service requests
  • Handle and resolve customer complaints, striving to achieve high customer satisfaction
  • Obtain and evaluate all relevant information to handle inquiries and complaints
  • Process replacement parts orders
  • Provide customers with product and service information leading to product sales
  • Manage customers' accounts
  • Communicate and coordinate with internal departments as required
  • Handle all Return Material Authorizations (RMA) for defective products
  • Coordinate the handling of RMA, and service requirements through the distribution channel
  • Maintain accuracy of transactions through the service parts warehouse, and RMA procedures
  • Communication skills – English, German, verbal and written
  • Problem analysis and problem-solving
  • Attention to detail and accuracy
  • Data collection
  • Adaptability, initiative, tolerance, empathy, and a positive approach to customers needs

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Position: Accounts Receivable Clerk

Job Descritption

Reporting to the Accounting Manager, the Accounts Receivable Clerk will be responsible for monitoring and collecting from both domestic and international dealers and distributors. The ideal candidate is a detail-oriented team player.

Responsibilities

  • Daily sales invoicing
  • Cash Receipts and reconciliation
  • Ensuring all international and domestic accounts are current with payments
  • Monitoring accounts for current payment status, placing any accounts on hold
  • Daily interfacing with Sales to ensure current active and hold accounts
  • Proper filing of sales invoices
  • Work with Customer Service to ensure proper billing of Return Merchandise Authorizations
  • Run manual credit card charges for Web Store sales
  • Enter Cash Receipts into ERP System for Web Store deposits
  • Transfer PayPal receipts to Comerica bank account
  • Enter PayPal Cash Receipts into ERP System for Web Store
  • Reconcile all Web Store transactions whether they be payments without orders or orders without payments. This includes creating credit memos or invoices for most reconciliation.
  • Reconcile and close shipping batches on a daily basis, mail invoices
  • Adjust open Material Requisition invoices to correct GL
  • Sales Commissions on a quarterly basis

Desired Skills and Experience

  • 1-2 years working in Accounts Receivable
  • BA or BS required
  • Detail Oriented
  • Ability to multitask and prioritize

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Position: Senior Audio Software Engineer

Job Descritption

Enjoying coding, math, and music? We’re looking for someone with experience writing mission critical C++ code who is interested in making great audio products. Responsibilities would include working on public SDKs, writing and maintaining highly optimized DSP algorithms, designing synchronization primitives that work in hard real-time systems, and developing large flexible audio signal networks.

Consistent coding style, unit testing, documentation, and clean interface design is critical on this team. As is an understanding of how all of your code translates to the silicon, so we can keep the platform lean and fast.

This position is located in Boulder, CO. Scotts Valley, CA also a possibility.

Required Experience

  • BSEE or CS degree
  • 5-10 years C++ experience including object oriented design patterns and templates
  • Knowledge of CPU architectures, optimization strategies, and math skills
  • 5 years experience working in multi-threaded and/or real-time processes
  • Experience working on, and shipping, a commercial desktop application
  • Experience with unit testing frameworks and Test Driven Development techniques
  • Experience developing and debugging on Mac OSX and Linux

Desired Experience

  • Masters degree in Electrical Engineering, CS, or math.
  • Experience with audio plug-in development (VST, AAX, AudioUnits)
  • Knowledge of Digital Signal Processing techniques and algorithms
  • Experience using Audio Production software like Pro Tools or Ableton Live
  • Experience with HTML5 or other web technologies
  • Experience with script-driven automated testing
  • Python, JUCE, Boost, Git, CoreAudio, HTML5

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Position: Audio Software Engineer

Job Descritption

Love music? And writing clean fast C++ code? We’re looking for someone who can write great code and apply it to plugin processing and audio signal networks. If you’re a DSP engineer looking to expand your horizons, or a good C++ developer looking to develop an audio focus, this could be you.

This position is located in Boulder, CO. Scotts Valley, CA also a possibility.

Required Experience

  • BSEE or CS degree
  • 1-5 years C++ experience
  • Knowledge of CPU architectures, optimization strategies, and math skills
  • Experience working in multi-threaded and/or real-time processes
  • Experience with source control tools and best practices
  • Experience developing and debugging on Mac OSX and Linux

Desired Experience

  • Experience with audio plug-in development (VST, AAX, AudioUnits)
  • Knowledge of Digital Signal Processing techniques and algorithms
  • Experience using Audio Production software like Pro Tools or Ableton Live
  • Experience using more advanced C++ features like templates, abstract base classes, etc.
  • Experience with HTML5 or other web technologies
  • JUCE, Boost, Git, CoreAudio, HTML5

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Position: Controller

Job Descritption

Reporting to the CFO, the Controller will oversee all accounting functions for Universal Audio Inc. The Controller will be tasked with building the accounting team and implementing systems, policies and procedures to enable best in class Business Controls and Financial Reporting. This position develops and maintains close collaboration with functional groups to ensure compliance with corporate accounting policies and optimization of business performance.

Responsibilities:

  • Lead all accounting activities, including month-end close process, payroll/commissions, AR/AP, cash management and forecasting, stock option accounting, taxes and financial reporting.
  • Establish and maintain corporate accounting policies, procedures and internal controls to ensure conformance with US GAAP and other laws/regulations.
  • Partner with CFO and Functional VP’s to understand and explain actual performance and variances between actual results vs. financial forecasts and prior year results.
  • Manage initial team of 2-3 accounting professionals. Set priorities and goals for the department. Hire new employees, and develop and mentor members of the accounting team.
  • Manage external auditors and ensure completeness of all documentation required for annual audits and quarterly reviews. Ensure that the company is prepared, audits are completed in a timely and cost-effective manner, and that follow-up actions are completed as necessary.
  • Take a leadership role in the implementation of the new ERP system for accounting and finance areas.  Ensure accounting systems and processes are continually improved and streamlined to achieve greater control effectiveness and efficiency, as well as improved accuracy in the level and timeliness of reporting. Ensure that design and operational effectiveness of internal controls is maintained.
  • Serve as the key technical accounting resource for the company. Stay abreast of latest accounting guidance likely to affect the company. Keep CFO and executive staff informed of the impacts of changing guidance; propose and implement strategies/processes to ensure compliance.
  • Manage the company’s Capitalization Table. Implement Equity Edge or equivalent tool for tracking of employee options, other stock transactions, stock based compensation, equity roll-forward and the overall cap table. Work with Legal and Human Resources to ensure that equity communications and documentation are processed on a timely basis. Maintain required equity accounting analyses and ledger entries. Develop required pro-forma reporting.  
  • Generate account reconciliations by entity for balance sheet, income statement and intercompany accounts. Include relevant factors including historical actuals, agings and other risk/valuation factors. Review reconciliations and actuals with CFO on a quarterly basis.
  • Ensure complete and accurate tax compliance and tax accounting on a global basis. Propose strategies to ensure that the company’s domestic and global operations are structured in a tax-effective manner. Ensure that all required filings and tax payments are processed on a timely basis.
  • Assist CFO in managing external accounting and finance relationships including: banking, credit card, third-party accounting firms, tax and insurance programs.
  • Develop, monitor and update the companies critical accounting policies including, but not limited to, revenue recognition, stock based compensation, inventory and warranty. Develop and maintain analyses to support accurate and appropriate reserves, accruals and allowances.Review approach and policies with auditors to ensure that they are in line with audit requirements and expectations.
  • Work with other members of finance team to help prepare annual operating plan, forecasts, and board and investor materials.
  • Support the CFO on key financial analyses and decisions.

Required Experience:

  • Bachelor’s Degree in Accounting or Finance or related field
  • CPA certification and audit experience; Big 4 background a plus.
  • Minimum of 15 years of total work experience; 5 years of experience at a management level
  • Strong technical knowledge of US GAAP, including revenue recognition and equity accounting.Working knowledge of SOX 404 compliance, and internal controls
  • Experience implementing and upgrading mid-range ERP software systems. 
  • Excellent organizational and analytical skills, initiative, and the ability to work in a dynamic and fast-paced environment.Proven leader who can work collaboratively, build, manage and motivate a team of accounting staff,and build strong relationships across the Company.

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