Universal Audio Jobs

 

If interested in any of these positions, please send a resume and
cover letter to jobs@uaudio.com with the job title in the subject line.


Driver Software Engineer

Location: Scotts Valley, CA

Job Description

Candidate will have responsibilities spanning all aspects of driver design and development. As a Driver Engineer, you will be responsible for the development of the drivers for new hardware, maintenance of existing drivers, and helping to bring up new hardware.


Responsibilities

  • Design and implement audio drivers and audio software tools
  • Driver bring up on new codecs and audio transports
  • Kernel level debugging
  • Participate in audio hardware design reviews
  • Debug prototype software and hardware
  • Participate in medium and large scale software engineering processes
  • Create and maintain engineering documents

Requirements

Skills and Experience:

  • Strong background in kernel level programing, device drivers, device bring up, and kernel level debugging
  • Strong understanding of real time scheduling and multi-threaded programming
  • Experience in the audio industry writing drivers or firmware desired
  • Excellent written and verbal communication skills
  • 5 years programming experience with C and C++
  • Experience with x86 assembly language
  • Creative and critical thinking capabilities and troubleshooting skills
  • Experience with IOKit and Mac OS desired

Education:

  • B.S. or M.S. in Computer Science, Computer Engineering, Electrical Engineering, or equivalent industry experience


Platform Software Engineer (SDK)

Location: Boulder, CO

Reports to: Senior Software Architect


Job Description

Universal Audio is a rapidly growing company in the music industry, specializing in audio digital signal processing peripherals and software, as well as being a long-established manufacturer of classic tube and solid state microphone preamplifiers, compressors, and EQ’s. We are looking for a talented, motivated platform software engineer to participate in the evolution, development, and support of our UAD plugin platform. If you are looking for challenging and exciting engineering work in the music industry, we would like to hear from you.


Requirements

Skills and Experience

  • 5+ years software development experience
  • Strong C/C++, including templates
  • Ability to define, document, and implement complex software designs with simple abstractions
  • Professional communication and collaboration skills for working with, and supporting, partner companies
  • Audio plugin format experience including VST, AU, and AAX.
  • Strong analytical, communication, and team skills
  • Professional audio software development experience desirable
  • Experience on Mac OS X, Windows (XP, Win 7), and Linux
  • API and SDK design
  • Multi-threaded programming
  • Ability to organize technical information and interest in teaching others
  • Scripting languages such as Python and Javascript

Education:

  • BS or MS in Computer Science, or equivalent


Product Manager

Location: Scotts Valley, CA

Reports to: Director of Product Management


Job Description

Universal Audio (UA) seeks a Product Manager with a strong background in pro audio, recording, and MI products/markets. Universal Audio makes some of the most advanced hybrid digital/analog audio products available in the market today. The position of Product Manager requires that you be adept at managing both software and hardware products. You must have outstanding communication & documentation skills and you must be able work within diverse product development teams.


As a member of the Product Management team, you will be involved in the early stages of product development, including market research and customer interaction; as well as defining product requirements during the definition and design phases. You will be responsible for clearly communicating technically complex information to multiple departments, while managing the lifecycle of professional audio, recording, and music-making products.


The role of Product Manager at UA is multi-faceted. You will work within cross-functional groups in the organization to define product requirements that solve customer problems and pain points. Your primary role is to insure UA is making products that customers will love.


As a UA Product Manager, your primary deliverables include Market Requirements Documents (MRD), Product Concept Documents (PCD), Product Requirements Documents (PRD), as well as Product Briefs (to Marketing Communications) and planning presentations for executive staff.


Responsibilities:

  • Contribute to the product strategy and the roadmap based on business opportunities, ROI, customer needs and market trends for Universal Audio products
  • Deliver on-time definitions with prioritized products/features/workflows and corresponding business justification plan
  • Work with different departments including Engineering, QA, Manufacturing, Marketing, Sales, Customer Service & Finance to drive new product releases
  • Interact with customers via available channels (pro studios, home studios, social networks, trade shows, etc.) to build products and features that solve problems for customers
  • Hold regular planning meetings to continually drive the product roadmap
  • Manage product lifecycles (Launch, Sustain/Update, EOL, EOS, etc.)

Requirements

  • 5+ years of relevant and progressive domain experience within the music, pro audio, technology industries, or related industry
  • 5+ years product management and or product marketing experience from a business-to-consumer software or hardware company
  • Expert in music recording/creation technology including recording interfaces, effects processors/plug-ins, digital audio workstations, guitar products, and virtual instruments
  • Experience identifying customer and market pain points and building solutions to solve them
  • Experience with entire product lifecycle (from concept to launch and end-of-life) for more than one product
  • Expert in modern computers used for modern audio production
  • Excellent communication, planning, prioritizing and organizing skills
  • Able to contribute to definition of strategic vision and to articulate it in front of a wide variety of audiences
  • Able to understand technical concepts and evaluate complex tradeoffs
  • Excellent quantitative and qualitative analysis skills
  • Able to rally and gain backing from internal stakeholders in order to build organizational support for the proposed product strategy and designs – lead through influence
  • Willing to travel when necessary (Trade Shows, Competitive Evaluation, Customer Visits, CABs, Etc.)
  • Job is fulltime and located in Scotts Valley, CA (Bay Area)

Desired

  • Retail sales experience in Pro Audio/Recording/Music
  • Expertise in more than one digital audio workstation (DAW)
  • Expertise in more than one major computer operating system (OS)
  • Experience managing direct reports


Repair Technician

Reports to: Service Manager


Job Description

Universal Audio is one of the most respected names in professional audio and music recording products, with a 50-year legacy of traditional hand-built analog studio equipment, and the industry-standard DSP hardware/software platform. Within this role, you will support all aspects of repair and testing including but not limited to, analog and digital audio electronics, debug and repair of production units, returned customer units (RMA), PCB rework, data entry and inventory control as needed.


Responsibilities

  • Troubleshoot and repair mechanical, digital and analog products including power supplies
  • Plans and performs work requiring a thorough knowledge of electrical/electronic and mechanical theories and principles, writing specifications, local and national electrical codes, properties of various materials, and principles of operation and application of electronic equipment.
  • Maintains company-required performance and maintenance records for identified equipment.
  • Performs preventive maintenance functions as directed.
  • Evaluate sales returns and recondition units for B stock
  • Provide technical support to external repair technicians on the phone and via email
  • Contribute documentation for
    • Service Manuals
    • Technical Bulletins
    • Repair troubleshooting aids
    • Process documentation
  • Keep track of all parts requested through material transfers request (MTR) maintaining accurate inventory control.
  • Maintain repair database and report defects for items repaired and scrapped.
  • Ability to multi-task and work cooperatively with all departments.

Requirements

Skills and Experience:

  • 5-7 years of Analog and Digital related debug and repair experience, preferably in the audio industry
  • Must be proficient using lab equipment (i.e. Oscilloscopes, multi-meters, function generators and Audio Precisions) and hand tools.
  • Functional audio related testing experience and knowledge using Audio Precision equipment a plus
  • Knowledge of both analog and digital audio circuits, concepts and products
  • Must demonstrate ability to read schematics, signal flow and block diagrams.
  • Functional audio related testing experience and knowledge using Audio Precision equipment a plus
  • Excellent rework skills soldering/de-soldering of through hole and SMT components
  • Excellent troubleshooting skills down to component level
  • Proficient use of lab equipment (i.e. oscilloscopes, DMM, function generators)
  • Excellent communications skills (written, verbal)
  • Ability to multitask, prioritize as well as work under pressure
  • Ability to lift 30 pounds
  • Must be able to sit for extended times
  • Full Time position, 40 hours/week
  • Able to work overtime and weekends when required.
  • Computer literate (Word, Excel, Outlook)

Education:

  • Two-year technical degree, ASEET or accredited apprenticeship program or the equivalent in a technical field.


S&OP Manager

Location: Scotts Valley, CA

Job Description

Universal Audio is seeking an experienced Customer Demand and S&OP Manager. This is a hands-on position responsible for managing sales operations, developing sales forecasts and sales reporting that will enable Universal Audio to meet financial, sales and service objectives. Collaboration with other members of the sales, marketing, supply chain, and customer support teams is paramount to achieve these sales and service objectives.


Requirements

Responsibilities

  • This role will lead the establishment and execution of the global S&OP processes for the entire company.
  • Execute all facets of the S&OP process to provide an optimum customer service level and working capital performance as defined by the organization’s business operating plans and strategic objectives.
  • Partner with the Sales, Operations, Finance and marketing to delivers an agreed upon, workable volume forecast.
  • Integrate NPI, EOL, Sell-through, Promotions, Spares & Accessories, and other product demand signals to create a demand forecast.
  • Recommend optimal inventory levels at various stages in the supply chain in order to achieve customer satisfaction levels as well as mitigate inventory exposure.
  • Maintain forecasts and manage links between systems for forecasting, master production scheduling, inventory management and product development utilizing various systems such Adaptive Insights and Epicor ERP.
  • Continuously improve forecasting techniques and approach. Relating and measuring the impact of forecast accuracy by establishing and utilizing the best methods (statistical models and software tools) in creating forecasts and respective inventory targets.
  • Lead the S&OP management reviews, prepare all data and metrics for review, identify gaps and scenarios that must be presented, guide final decision making on open items and trade-offs, and prepare escalations for executive review where appropriate.
  • Work with Sales management and finance to transpose sales forecast into reginal sales targets.
  • Monitor bookings and shipments against forecast for trends and signals weekly. Make timely recommendations to react to significant deviations to plan.
  • Design and oversee the Order Management process while managing a team of sales order administrators responsible for taking, organizing, allocating, releasing and tracking customer orders.
  • Provide the necessary organization for the company's order fulfillment process by ensuring order completeness and accuracy and measuring key performance metrics such as on-time-delivery.
  • Develop standardized reports to meet the daily, weekly and quarterly business needs of the sales organization including key account rebate targets, progress toward forecast goals and inventory levels.
  • Work with Sales and Marketing to create Marketing Development Fund forecasting and tracking tool.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

  • Background in forecasting, sales reporting and analysis, order processing and product pricing.
  • Strong analytical and spreadsheet abilities.
  • Familiarity with Adaptive Insights or other similar forecast software.
  • Knowledge of demand management/forecasting tools, forecasting processes in sales, marketing operations, finance, manufacturing and supply chain issues
  • Good communication and team building skills
  • Detail oriented
  • 5+ years related experience
  • Experience with DRP/MRP functionality (Epicor system a bonus)
  • Ability to lead cross-functionally.

Education:

  • 4 year college degree (Business, engineering or related field)


Senior Audio Hardware Engineer

Job Description

Universal Audio is looking for a top-notch senior audio electrical engineer to design cutting-edge digital and analog audio products. This is your chance to join the engineering team at one of the most respected audio companies in the industry.


Responsibilities

  • Hardware Lead role for electrical design, documentation and validation
  • Digital and analog audio system design
  • Microprocessor, microcontroller and DSP subsystem design
  • Design of A/D, D/A and analog I/O circuits
  • FPGA logic design
  • Hardware/software integration and debug
  • System performance validation
  • Design for high-volume manufacturability

Requirements

Skills and Experience:

    Required

  • 5+ years experience in the design, development and debug of consumer or professional audio products
  • Experience developing cost-sensitive, high-performance, high-volume products
  • Experience working with domestic and off-shore CMs and CEMs
  • Excellent communication and written technical documentation skills
  • Experience designing microprocessor / microcontroller / DSP subsystems
  • Skilled at designing low-noise analog audio input/output circuits
  • Experience developing high-speed FPGA logic using VHDL or Verilog and synthesizing and debugging complex logic
  • Strong system validation and data analysis skills
  • Willing and able to write thorough technical documentation including Theory of Operations, technical specifications and create detailed block diagrams
  • Desired

  • Experience with development and integration of high-speed serial I/O busses such as PCIe, Thunderbolt, USB3.0 and Ethernet
  • Design of low-noise switching and linear power supplies
  • Skilled at using Audio Precision and/or dScope audio analyzers
  • Strong prototyping and rework skills
  • Schematic drawing skills using Orcad CIS
  • PC Board layout skills using Cadence Allegro
  • FPGA development, simulation and debug using Xilinx ISE and ModelSim

Education:

  • BS EE or equivalent


Senior Software Engineer

Location: Scotts Valley, CA

Reports to: Senior Software Architect


Job Description

We are looking for a talented, motivated application software engineer to participate in ongoing development related to the UAD-2 audio effects system and related products that are currently under development. If you are looking for challenging and exciting engineering work in the music industry, we would like to hear from you. You will be responsible for integration with AWS and our plug-in store, integration with databases, audio engine level support, and GUI tools and application level development.


Requirements

Skills and Experience

  • 5+ years commercial software development experience
  • C++ and familiarity with object-oriented design and coding
  • Extensive systems architecture ability
  • Cross-platform application development (Mac/PC)
  • Strong analytical, communication, and team skills
  • Professional audio software development experience desirable
  • Experience in platform-specific GUI frameworks (MFC, Cocoa)
  • Familiarity with JUCE cross-platform framework or equivalent
  • Skill set includes Python, JavaScript, and/or shell scripting
  • Linux development experience
  • Database development experience

Education:

  • BS or MS in Computer Science, or equivalent


Software Program Manager

Location: Scotts Valley, CA

Reports to: Director of Program Management


Job Description

Universal Audio is seeking a Software Program Manager to lead and coordinate audio research and development programs. This individual will be responsible for iterating with Product Management on program requirements, leading cross functional teams to determine project feasibility through a concept phase, committing to a project waterfall or Agile release plan, and then driving execution through the new product or feature introduction.


Requirements

Job Duties

  • Develop and execute cross functional plans to support audio software programs
  • Work with Product Management, Marketing and Engineering to establish program requirements and scope; support teams in clarifying requirements and grooming backlogs to establish a committed plan
  • Identify and work to mitigate program technical and resource risks, elevating issues that can’t be resolved at the team level
  • Work with functional managers to develop program resource plans, identifying resource shortfalls and assisting in resource prioritization and load balancing
  • Develop detailed schedules and Agile release plans for integrated hardware, software, web and marketing programs.
  • Develop and revise Jira filters, RapidBoards, Dashboards and reports to support program planning and execution
  • Provide both high level and detailed analysis of team progress in meeting program milestones, release burndowns, monitoring test coverage/pass rate and bug find/fix rates; work with managers and teams to keep programs on track. Provide expert advice and input on program and process improvement based on hands-on experience
  • Drive programs towards completion, remove obstacles, instill actions and lead with appropriate level of urgency
  • Summarize technical issues and risks and report on status and next steps
  • Communicate effectively with cross functional managers and team members to keep team focused and on-target

Skills and Experience

  • Develop and execute cross functional plans to support audio software programs
  • Work with Product Management, Marketing and Engineering to establish program requirements and scope; support teams in clarifying requirements and grooming backlogs to establish a committed plan
  • Identify and work to mitigate program technical and resource risks, elevating issues that can’t be resolved at the team level
  • Work with functional managers to develop program resource plans, identifying resource shortfalls and assisting in resource prioritization and load balancing
  • Develop detailed schedules and Agile release plans for integrated hardware, software, web and marketing programs.
  • Develop and revise Jira filters, RapidBoards, Dashboards and reports to support program planning and execution
  • Provide both high level and detailed analysis of team progress in meeting program milestones, release burndowns, monitoring test coverage/pass rate and bug find/fix rates; work with managers and teams to keep programs on track. Provide expert advice and input on program and process improvement based on hands-on experience
  • Drive programs towards completion, remove obstacles, instill actions and lead with appropriate level of urgency
  • Summarize technical issues and risks and report on status and next steps
  • Communicate effectively with cross functional managers and team members to keep team focused and on-target

Education:

  • BA in Business, Program Management or Engineering required or experience with a proven track record


Windows System Admin

Location: Scotts Valley, CA

Job Description

Provides Microsoft Windows platform management, configuration, design, training and expertise. Relies on instructions and established guidelines to perform the functions of the job. Works under immediate supervision and as part of a team environment. The administrator supports systems that are hosted on multiple platforms. Examples of such systems include SQL servers, Exchange and/or VMware. Strong documentation skills are key to this role. Writing instructions, documenting systems installations and configurations, and general how to information is required.


Requirements

Job Duties

  • Support Windows Active Directory.
  • Support Server Hardware and performs Server Upgrades.
  • Create GPO’s.
  • Manage Backup Systems.
  • Configure and support SAN Hardware.
  • Provide VMware support.
  • Support Exchange and Edge Transport Servers.
  • Manages AWS Instances.
  • Provide tier two support for IT Workstation Technicians.
  • Monitor and support DNS and DHCP.
  • Manage Service Desk.
  • Complete projects as assigned.

Skills and Experience

  • Expert knowledge of Microsoft Windows Server operating systems.
  • Expertise in monitoring server performance and availability.
  • Ability to ensures Windows server availability compliance to Service Level Agreements.
  • Ability to address operational systems issues including file and sharing permissions, user accounts and application installations.
  • Expert knowledge of server maintenance and patch management practices.
  • Ability to liaise with vendors, suppliers and professional services.
  • Ability to provide metrics for capacity management purposes.
  • Expert ability to troubleshoot and diagnose hardware and software issues.
  • Support and configuration of Group policy.
  • Ability to participate in disaster recovery testing.

Education:

  • Requires a bachelor's degree in Computer Science or equivalent technical training with at least 2-4 years of experience.