Universal Audio Jobs

 

If interested in any of these positions, please send a resume and
cover letter to jobs@uaudio.com with the job title in the subject line.


Digital Advertising Manager (Full Time)

Location: Scotts Valley, CA

Job Description

Universal Audio is seeking a detail-oriented and enthusiastic Digital Advertising Manager to drive new customer acquisition through management of paid advertising channels including PPC, display, retargeting, and social advertising programs. It is critical that this person be obsessed with establishing advertising metrics and tracking and reporting on results.


The perfect candidate will be a quantitative ninja, a team player, and fluent utilizing tools including Google Analytics, as well as online advertising, competitive research and other analytics tools to further UA’s customer acquisition goals.


Requirements

  • Develop, deploy, analyze and provide comprehensive reporting for UA’s PPC, Display, Retargeting, and Paid Social Media programs
  • Manage high scale budgets with various platforms, adhering to strict ROI disciplines.
  • Establish and foster professional, productive rapport with media/platform vendors
  • A/B test targeting, content, copy & creative among other strategies to continually improve performance and ROAS.
  • Collaborate with internal design & brand resources for asset creation & production.
  • Clearly and succinctly communicate campaign results and analyses to leadership.

Experience & Personal Qualities

  • 3-5 years of experience in budgeting, executing, and reporting digital advertising programs (PPC, Display, Retargeting, and Paid Social Media)
  • Proficiency in the following media tools: Google Adwords (and Adwords Editor), Facebook Ads Manager (and Power Editor), DoubleClick, Google Analytics, Google Docs
  • Understanding of attribution modeling concepts and standard online advertising KPIs
  • A fast learner and self-starter who can work independently as well as part of a team
  • Excellent attention to detail and ability to effectively multitask
  • Must have strong communication and presentation skills (PPT or Keynote).
  • Excellent research skills
  • Experience with project management in a marketing department a plus
  • Knowledge and interest in music and music technology a big plus!

Education:

  • Bachelor's degree in Marketing, Math or related field.


Email Marketing / Online Promotions Manager

Location: Scotts Valley, CA

Job Description

The Universal Audio Email Marketing / Online Promotions Manager is responsible for managing UA’s email marketing campaigns and executing the company’s online promotion schedule. This is a key role for an e-marketer who is adept at working with data to drive email programs and promotions to grow UA’s thriving online business.


Job responsibilities include helping to define, communicate, and execute UA’s Email Marketing and Online Promotions strategy, and to evaluate and report business outcomes — specifically Email Open Rates, Click-Thru-Rates, and Conversions / Sales.


Reporting to UA’s E-Commerce Manager, the Email Marketing Manager will work on a small team including a Data Scientist and Front-End Developer, and will interpret email metrics, CRM metrics, and Google Analytics data, to make actionable recommendations to the E-Commerce and larger Marketing Communications team.


Requirements

Responsibilities:

  • Manage setup and deployment of UA email campaigns and online store promotions
  • Analyze current email marketing campaigns and make recommendations for improvement, based on data from CRM, email, and analytics tools including Google Analytics
  • Manage automated campaigns throughout the customer lifecycle to maximize Open Rates, CTRs, Conversions, AOV, and LTV
  • Own the build out of customer segmentation, customer journeys, and touchpoints
  • Regularly track and report on email campaigns and associated revenue in order to guide improvements from E-Commerce and Marketing/Creative teams
  • Ensure best email and design practices and proper data hygiene
  • Take operational responsibility for delivery of campaigns, A/B testing, tracking and analytics, funnel analysis, segmentation strategies and technology implementations

Requirements:

  • 2-3 years of experience owning email and marketing automation program with successful revenue and customer engagement growth
  • 5-7 years of experience working with enterprise and/or scalable cloud-based ESPs (Bronto, Mailchimp, Drip, Iterable, etc.).
  • Understanding of International CAN-SPAM Laws, HTML and CSS
  • Basic knowledge of graphic design best practices and Adobe Creative Cloud apps
  • Strong quantitative skills to analyze data and draw informed conclusions; strong communication skills to present decisions to stakeholders
  • Experience creating dashboards a plus

Education:

  • Bachelor’s degree in Marketing, Communications, Journalism or related field, or relevant experience working for nimble E-Commerce operation.


Platform Software Engineer (SDK)

Location: Boulder, CO

Reports to: Senior Software Architect


Job Description

Universal Audio is a rapidly growing company in the music industry, specializing in audio digital signal processing peripherals and software, as well as being a long-established manufacturer of classic tube and solid state microphone preamplifiers, compressors, and EQ’s. We are looking for a talented, motivated platform software engineer to participate in the evolution, development, and support of our UAD plugin platform. If you are looking for challenging and exciting engineering work in the music industry, we would like to hear from you.


Requirements

Skills and Experience

  • 5+ years software development experience
  • Strong C/C++, including templates
  • Ability to define, document, and implement complex software designs with simple abstractions
  • Professional communication and collaboration skills for working with, and supporting, partner companies
  • Audio plugin format experience including VST, AU, and AAX.
  • Strong analytical, communication, and team skills
  • Professional audio software development experience desirable
  • Experience on Mac OS X, Windows (XP, Win 7), and Linux
  • API and SDK design
  • Multi-threaded programming
  • Ability to organize technical information and interest in teaching others
  • Scripting languages such as Python and Javascript

Education:

  • BS or MS in Computer Science, or equivalent


Product Manager

Location: Scotts Valley, CA

Reports to: Director of Product Management


Job Description

Universal Audio (UA) seeks a Product Manager with a strong background in pro audio, recording, and MI products/markets. Universal Audio makes some of the most advanced hybrid digital/analog audio products available in the market today. The position of Product Manager requires that you be adept at managing both software and hardware products. You must have outstanding communication & documentation skills and you must be able work within diverse product development teams.


As a member of the Product Management team, you will be involved in the early stages of product development, including market research and customer interaction; as well as defining product requirements during the definition and design phases. You will be responsible for clearly communicating technically complex information to multiple departments, while managing the lifecycle of professional audio, recording, and music-making products.


The role of Product Manager at UA is multi-faceted. You will work within cross-functional groups in the organization to define product requirements that solve customer problems and pain points. Your primary role is to insure UA is making products that customers will love.


As a UA Product Manager, your primary deliverables include Market Requirements Documents (MRD), Product Concept Documents (PCD), Product Requirements Documents (PRD), as well as Product Briefs (to Marketing Communications) and planning presentations for executive staff.


Responsibilities:

  • Contribute to the product strategy and the roadmap based on business opportunities, ROI, customer needs and market trends for Universal Audio products
  • Deliver on-time definitions with prioritized products/features/workflows and corresponding business justification plan
  • Work with different departments including Engineering, QA, Manufacturing, Marketing, Sales, Customer Service & Finance to drive new product releases
  • Interact with customers via available channels (pro studios, home studios, social networks, trade shows, etc.) to build products and features that solve problems for customers
  • Hold regular planning meetings to continually drive the product roadmap
  • Manage product lifecycles (Launch, Sustain/Update, EOL, EOS, etc.)

Requirements

  • 5+ years of relevant and progressive domain experience within the music, pro audio, technology industries, or related industry
  • 5+ years product management and or product marketing experience from a business-to-consumer software or hardware company
  • Expert in music recording/creation technology including recording interfaces, effects processors/plug-ins, digital audio workstations, guitar products, and virtual instruments
  • Experience identifying customer and market pain points and building solutions to solve them
  • Experience with entire product lifecycle (from concept to launch and end-of-life) for more than one product
  • Expert in modern computers used for modern audio production
  • Excellent communication, planning, prioritizing and organizing skills
  • Able to contribute to definition of strategic vision and to articulate it in front of a wide variety of audiences
  • Able to understand technical concepts and evaluate complex tradeoffs
  • Excellent quantitative and qualitative analysis skills
  • Able to rally and gain backing from internal stakeholders in order to build organizational support for the proposed product strategy and designs – lead through influence
  • Willing to travel when necessary (Trade Shows, Competitive Evaluation, Customer Visits, CABs, Etc.)
  • Job is fulltime and located in Scotts Valley, CA (Bay Area)

Desired

  • Retail sales experience in Pro Audio/Recording/Music
  • Expertise in more than one digital audio workstation (DAW)
  • Expertise in more than one major computer operating system (OS)
  • Experience managing direct reports


S&OP Manager

Location: Scotts Valley, CA

Job Description

Universal Audio is seeking an experienced Customer Demand and S&OP Manager. This is a hands-on position responsible for managing sales operations, developing sales forecasts and sales reporting that will enable Universal Audio to meet financial, sales and service objectives. Collaboration with other members of the sales, marketing, supply chain, and customer support teams is paramount to achieve these sales and service objectives.


Requirements

Responsibilities

  • This role will lead the establishment and execution of the global S&OP processes for the entire company.
  • Execute all facets of the S&OP process to provide an optimum customer service level and working capital performance as defined by the organization’s business operating plans and strategic objectives.
  • Partner with the Sales, Operations, Finance and marketing to delivers an agreed upon, workable volume forecast.
  • Integrate NPI, EOL, Sell-through, Promotions, Spares & Accessories, and other product demand signals to create a demand forecast.
  • Recommend optimal inventory levels at various stages in the supply chain in order to achieve customer satisfaction levels as well as mitigate inventory exposure.
  • Maintain forecasts and manage links between systems for forecasting, master production scheduling, inventory management and product development utilizing various systems such Adaptive Insights and Epicor ERP.
  • Continuously improve forecasting techniques and approach. Relating and measuring the impact of forecast accuracy by establishing and utilizing the best methods (statistical models and software tools) in creating forecasts and respective inventory targets.
  • Lead the S&OP management reviews, prepare all data and metrics for review, identify gaps and scenarios that must be presented, guide final decision making on open items and trade-offs, and prepare escalations for executive review where appropriate.
  • Work with Sales management and finance to transpose sales forecast into reginal sales targets.
  • Monitor bookings and shipments against forecast for trends and signals weekly. Make timely recommendations to react to significant deviations to plan.
  • Design and oversee the Order Management process while managing a team of sales order administrators responsible for taking, organizing, allocating, releasing and tracking customer orders.
  • Provide the necessary organization for the company's order fulfillment process by ensuring order completeness and accuracy and measuring key performance metrics such as on-time-delivery.
  • Develop standardized reports to meet the daily, weekly and quarterly business needs of the sales organization including key account rebate targets, progress toward forecast goals and inventory levels.
  • Work with Sales and Marketing to create Marketing Development Fund forecasting and tracking tool.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

  • Background in forecasting, sales reporting and analysis, order processing and product pricing.
  • Strong analytical and spreadsheet abilities.
  • Familiarity with Adaptive Insights or other similar forecast software.
  • Knowledge of demand management/forecasting tools, forecasting processes in sales, marketing operations, finance, manufacturing and supply chain issues
  • Good communication and team building skills
  • Detail oriented
  • 5+ years related experience
  • Experience with DRP/MRP functionality (Epicor system a bonus)
  • Ability to lead cross-functionally.

Education:

  • 4 year college degree (Business, engineering or related field)


Senior Software Engineer

Location: Scotts Valley, CA

Reports to: Senior Software Architect


Job Description

We are looking for a talented, motivated application software engineer to participate in ongoing development related to the UAD-2 audio effects system and related products that are currently under development. If you are looking for challenging and exciting engineering work in the music industry, we would like to hear from you. You will be responsible for integration with AWS and our plug-in store, integration with databases, audio engine level support, and GUI tools and application level development.


Requirements

Skills and Experience

  • 5+ years commercial software development experience
  • C++ and familiarity with object-oriented design and coding
  • Extensive systems architecture ability
  • Cross-platform application development (Mac/PC)
  • Strong analytical, communication, and team skills
  • Professional audio software development experience desirable
  • Experience in platform-specific GUI frameworks (MFC, Cocoa)
  • Familiarity with JUCE cross-platform framework or equivalent
  • Skill set includes Python, JavaScript, and/or shell scripting
  • Linux development experience
  • Database development experience

Education:

  • BS or MS in Computer Science, or equivalent