Universal Audio Jobs

 

If interested in any of these positions, please send a resume and
cover letter to jobs@uaudio.com with the job title in the subject line.


Demand Planner & Supply Chain Analyst

Location: Scotts Valley, CA

Job Description

A highly visible supply chain role responsible for analyzing key inventory movement, drivers and metrics; Providing planning oversight and review for all planning functions within the Materials organization; Assembling data, analyzing performance, identifying problems, and developing recommendations which support Supply Chain Management (SCM) planning and operations. This is a hands-on position responsible for Inventory and Supply Chain Planning that will enable Universal Audio to meet Sales, Operations, Inventory, Finance and Service objectives. Collaboration with other members of the supply chain, sales, marketing, and customer support teams is paramount to achieve revenue and sales targets and objectives.


Essential Duties and Responsibilities

  • Monitor inventory in the channel and develop the processes and key measurements to ensure proper quantities for revenue recognition purposes
  • Analyze forecast developments and distribute your analysis, recommendations and alerts throughout the supply chain organization
  • Recommend inventory levels, including Safety Stock for Distribution Centers (DC). Participate in DC inventory replenishment planning
  • Assist in the creation, documentation and training of Standard Operating Procedures (SOPs) and providing recommendations for improvement for business processes supported
  • Become the subject matter expert on various systems where appropriate
  • Tie and relate various elements within the Supply Chain to bring about efficient and cohesive planning activities to achieve zero customer stock outs while maintaining inventory turn goals
  • Establish inventory targets (including safety stock levels) and turns that are approved by management and monitor on a weekly frequency for anomalies or to flag operations to potential course corrections when required
  • Participate in S&OP meeting with emphasis on developing final constrained forecast and impact on inventory goals.
  • Propose Customer Service Levels for Inventory and Order Management Fulfillment to enable Perfect Order Fulfillment
  • Work closely with Product Manager and Manufacturing on product transitions, NPIs and EOLs to ensure appropriate inventory levels are maintained
  • Developed complete analysis/timeline related to Supply and Demand for new product launches
  • Plan any rework actions, product transfers to minimize new purchases and use up existing stock
  • Work closely with Purchasing to ensure on time delivery of material to support forecast demand, upside, and promotions Investigate and identify key issues which may be impacting supply or demand
  • Analyze channel inventory and inventory levels, identify exception items such as excess or insufficient channel inventory and implement corrective actions (such as rework, re-allocation)
  • Provided demand guidance for last time buy of components
  • Create workflow diagrams to support inventory movement, SCM operations choke points.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.


  • Background in master scheduling, forecasting, procurement and planning.
  • Strong analytical abilities
  • Knowledge of demand management/forecasting tools, forecasting processes in sales, marketing operations, finance, manufacturing and supply chain issues
  • Good communication and Team building skills
  • Detail oriented
  • Extreme accuracy
  • Extensive spreadsheet analysis and strong mathematical abilities
  • 3+ years related experience
  • Experience with DRP/MRP functionality (Epicor system a bonus)
  • Knowledge of turn rates
  • Knowledge of key inventory performance metrics, turns, margin contributions, etc.
  • Ability to lead cross-functionally.
  • Collaborative skills in resolving long and short positions in inventory.
  • Experience in managing end of life cycle and absolute inventory.
  • 4 year college degree (Business, engineering or related field)


Digital Advertising Specialist (Full Time)

Location: Scotts Valley, CA

Job Description

Universal Audio is seeking a detail-oriented and enthusiastic Digital Advertising Specialist to drive new customer acquisition through management of paid advertising channels including PPC, display, retargeting, and social advertising programs. It is critical that this person be obsessed with establishing advertising metrics and tracking and reporting on results.


The perfect candidate will be a quantitative ninja, a team player, and fluent utilizing tools including Google Analytics, as well as online advertising, competitive research and other analytics tools to further UA’s customer acquisition goals.


Requirements

  • Develop, deploy, analyze and provide comprehensive reporting for UA’s PPC, Display, Retargeting, and Paid Social Media programs
  • Manage high scale budgets with various platforms, adhering to strict ROI disciplines.
  • Establish and foster professional, productive rapport with media/platform vendors
  • A/B test targeting, content, copy & creative among other strategies to continually improve performance and ROAS.
  • Collaborate with internal design & brand resources for asset creation & production.
  • Clearly and succinctly communicate campaign results and analyses to leadership.

Experience & Personal Qualities

  • 3-5 years of experience in budgeting, executing, and reporting digital advertising programs (PPC, Display, Retargeting, and Paid Social Media)
  • Proficiency in the following media tools: Google Adwords (and Adwords Editor), Facebook Ads Manager (and Power Editor), DoubleClick, Google Analytics, Google Docs
  • Understanding of attribution modeling concepts and standard online advertising KPIs
  • A fast learner and self-starter who can work independently as well as part of a team
  • Excellent attention to detail and ability to effectively multitask
  • Must have strong communication and presentation skills (PPT or Keynote).
  • Excellent research skills
  • Experience with project management in a marketing department a plus
  • Knowledge and interest in music and music technology a big plus!

Education:

  • Bachelor's degree in Marketing, Math or related field.


Email Marketing / Online Promotions Manager

Location: Scotts Valley, CA

Job Description

The Universal Audio Email Marketing / Online Promotions Manager is responsible for managing UA’s email marketing campaigns and executing the company’s online promotion schedule. This is a key role for an e-marketer who is adept at working with data to drive email programs and promotions to grow UA’s thriving online business.


Job responsibilities include helping to define, communicate, and execute UA’s Email Marketing and Online Promotions strategy, and to evaluate and report business outcomes — specifically Email Open Rates, Click-Thru-Rates, and Conversions / Sales.


Reporting to UA’s E-Commerce Manager, the Email Marketing Manager will work on a small team including a Data Scientist and Front-End Developer, and will interpret email metrics, CRM metrics, and Google Analytics data, to make actionable recommendations to the E-Commerce and larger Marketing Communications team.


Requirements

Responsibilities:

  • Manage setup and deployment of UA email campaigns and online store promotions
  • Analyze current email marketing campaigns and make recommendations for improvement, based on data from CRM, email, and analytics tools including Google Analytics
  • Manage automated campaigns throughout the customer lifecycle to maximize Open Rates, CTRs, Conversions, AOV, and LTV
  • Own the build out of customer segmentation, customer journeys, and touchpoints
  • Regularly track and report on email campaigns and associated revenue in order to guide improvements from E-Commerce and Marketing/Creative teams
  • Ensure best email and design practices and proper data hygiene
  • Take operational responsibility for delivery of campaigns, A/B testing, tracking and analytics, funnel analysis, segmentation strategies and technology implementations

Requirements:

  • 2-3 years of experience owning email and marketing automation program with successful revenue and customer engagement growth
  • 5-7 years of experience working with enterprise and/or scalable cloud-based ESPs (Bronto, Mailchimp, Drip, Iterable, etc.).
  • Understanding of International CAN-SPAM Laws, HTML and CSS
  • Basic knowledge of graphic design best practices and Adobe Creative Cloud apps
  • Strong quantitative skills to analyze data and draw informed conclusions; strong communication skills to present decisions to stakeholders
  • Experience creating dashboards a plus

Education:

  • Bachelor’s degree in Marketing, Communications, Journalism or related field, or relevant experience working for nimble E-Commerce operation.


Facilities Supervisor – Part-Time

Location: Scotts Valley, CA

Job Description

Reporting to the Director of Human Resources, Universal Audio is looking for a part-time Facilities Supervisor to oversee building-related activities. You will be responsible for preserving the good condition of infrastructure and ensure that facilities are safe and well-functioning.


Responsibilities

  • Plan and coordinate all installations (telecommunications, HVAC, electricity etc.) and refurbishments
  • Manage all remodeling or construction projects.
  • Manage the preventive maintenance programs for equipment and supplies to meet health and safety standards.
  • Inspect buildings’ structures to determine the need for repairs and renovations.
  • Review utilities consumption and strive to minimize costs
  • Supervise facilities staff (custodians, technicians, groundskeepers etc.) and external contractors and their work.
  • Control activities like parking space allocation, waste disposal, building security etc.
  • Maintain accurate records of the condition of building systems and equipment.
  • Keep financial and non-financial records
  • Coordinate with other departments on maintenance related issues.

Requirements:

  • Proven experience as facilities manager or relevant position
  • Ability to lift 50 pounds.
  • Ability to perform routine repairs or preventive maintenance.
  • Experience with HVAC systems preferred.
  • Well-versed in technical/engineering operations and facilities management best practices
  • Excellent verbal and written communication skills
  • Excellent organizational and leadership skills
  • Good analytical/critical thinking
  • High School Diploma or equivalent, some college preferred.
  • Must be available to work outside of general business hours when required


FP&A MANAGER

Location: Scotts Valley, CA

Job Description

As FP&A Manager, you will provide functional leadership for financial planning & analysis and budget vs. actual analysis for Universal Audio. You will interface with cross-functional peers and managers to maximize revenue and profit, manage spending, optimize the balance sheet and help ensure that Universal Audio makes sound financial decisions.


Responsibilities

  • Support the sales forecast process for channel revenue, ensure that financial forecast reflects accurate revenue, cost of sales and gross profit projections.
  • Develop and maintain revenue & margin forecasting models for UA’s Online Store & Plug-in sales.
  • Generate royalty cost calculations for 3rd party licensors and developers.
  • Support functional managers in developing operating expense budget, ensure that staffing and purchasing decisions are in line with the budget.
  • Track and report key metrics and analytics that are predictive of future financial performance.
  • Perform projections and ROI analysis on new products, product promotions and changes in pricing. Analyze actuals vs expectations and recommend fine-tuning to optimize performance.
  • Implement process controls for ongoing product release, pricing, licensing/development agreements and promotions. Support ERP integration activities.
  • Perform monthly Budget vs. Actual variance analysis and forecast updates. Prepare Estaff-level presentations.
  • Prepare quarterly business review package illustrating operational performance during the quarter relative to targets and historical actuals. Generate Board of Directors Financial Presentation.
  • Serve as the subject matter expert for all operational and financial matters, providing in-depth knowledge of actual, budgeted, and forecasted performance.
  • Perform regular analysis of operational productivity and inventory levels. Identify opportunities for improvement.
  • Support ad hoc projects including customer performance trends, new product initiatives, evaluation of investment opportunities, and others as required.

Requirements:

  • BS/BA in finance, accounting, economics or equivalent. MBA or other advanced financial degree preferred.
  • 5+ years of financial planning and analysis experience.
  • Strong research, analytical and modeling skills, experience with financial statement analysis, accounting processes/procedures and internal controls.
  • Exceptional team player with a positive attitude and a focus on business issues.
  • Excellent written & verbal communication skills, as well as interpersonal skills.
  • Expert Excel skills including both data analysis (lookups, if statements, pivot tables, macros, etc.) and forward-looking modeling (i.e. forecasting and what-if scenario analysis). Experience with Adaptive Insights and Epicor ERP systems a plus.
  • Detail-oriented, organized, and ability to multi-task and shift priorities quickly, while maintaining control of deliverables.
  • Highly motivated and able to thrive and think clearly under pressure and tight deadlines.


Platform Software Engineer (SDK)

Location: Boulder, CO

Reports to: Senior Software Architect


Job Description

Universal Audio is a rapidly growing company in the music industry, specializing in audio digital signal processing peripherals and software, as well as being a long-established manufacturer of classic tube and solid state microphone preamplifiers, compressors, and EQ’s. We are looking for a talented, motivated platform software engineer to participate in the evolution, development, and support of our UAD plugin platform. If you are looking for challenging and exciting engineering work in the music industry, we would like to hear from you.


Requirements

Skills and Experience

  • 5+ years software development experience
  • Strong C/C++, including templates
  • Ability to define, document, and implement complex software designs with simple abstractions
  • Professional communication and collaboration skills for working with, and supporting, partner companies
  • Audio plugin format experience including VST, AU, and AAX.
  • Strong analytical, communication, and team skills
  • Professional audio software development experience desirable
  • Experience on Mac OS X, Windows (XP, Win 7), and Linux
  • API and SDK design
  • Multi-threaded programming
  • Ability to organize technical information and interest in teaching others
  • Scripting languages such as Python and Javascript

Education:

  • BS or MS in Computer Science, or equivalent


Product Manager

Location: Scotts Valley, CA

Reports to: Director of Product Management


Job Description

Universal Audio (UA) seeks a Product Manager with a strong background in pro audio, recording, and MI products/markets. Universal Audio makes some of the most advanced hybrid digital/analog audio products available in the market today. The position of Product Manager requires that you be adept at managing both software and hardware products. You must have outstanding communication & documentation skills and you must be able work within diverse product development teams.


As a member of the Product Management team, you will be involved in the early stages of product development, including market research and customer interaction; as well as defining product requirements during the definition and design phases. You will be responsible for clearly communicating technically complex information to multiple departments, while managing the lifecycle of professional audio, recording, and music-making products.


The role of Product Manager at UA is multi-faceted. You will work within cross-functional groups in the organization to define product requirements that solve customer problems and pain points. Your primary role is to insure UA is making products that customers will love.


As a UA Product Manager, your primary deliverables include Market Requirements Documents (MRD), Product Concept Documents (PCD), Product Requirements Documents (PRD), as well as Product Briefs (to Marketing Communications) and planning presentations for executive staff.


Responsibilities:

  • Contribute to the product strategy and the roadmap based on business opportunities, ROI, customer needs and market trends for Universal Audio products
  • Deliver on-time definitions with prioritized products/features/workflows and corresponding business justification plan
  • Work with different departments including Engineering, QA, Manufacturing, Marketing, Sales, Customer Service & Finance to drive new product releases
  • Interact with customers via available channels (pro studios, home studios, social networks, trade shows, etc.) to build products and features that solve problems for customers
  • Hold regular planning meetings to continually drive the product roadmap
  • Manage product lifecycles (Launch, Sustain/Update, EOL, EOS, etc.)

Requirements

  • 5+ years of relevant and progressive domain experience within the music, pro audio, technology industries, or related industry
  • 5+ years product management and or product marketing experience from a business-to-consumer software or hardware company
  • Expert in music recording/creation technology including recording interfaces, effects processors/plug-ins, digital audio workstations, guitar products, and virtual instruments
  • Experience identifying customer and market pain points and building solutions to solve them
  • Experience with entire product lifecycle (from concept to launch and end-of-life) for more than one product
  • Expert in modern computers used for modern audio production
  • Excellent communication, planning, prioritizing and organizing skills
  • Able to contribute to definition of strategic vision and to articulate it in front of a wide variety of audiences
  • Able to understand technical concepts and evaluate complex tradeoffs
  • Excellent quantitative and qualitative analysis skills
  • Able to rally and gain backing from internal stakeholders in order to build organizational support for the proposed product strategy and designs – lead through influence
  • Willing to travel when necessary (Trade Shows, Competitive Evaluation, Customer Visits, CABs, Etc.)
  • Job is fulltime and located in Scotts Valley, CA (Bay Area)

Desired

  • Retail sales experience in Pro Audio/Recording/Music
  • Expertise in more than one digital audio workstation (DAW)
  • Expertise in more than one major computer operating system (OS)
  • Experience managing direct reports


Senior Software Engineer

Location: Scotts Valley, CA

Reports to: Senior Software Architect


Job Description

We are looking for a talented, motivated application software engineer to participate in ongoing development related to the UAD-2 audio effects system and related products that are currently under development. If you are looking for challenging and exciting engineering work in the music industry, we would like to hear from you. You will be responsible for integration with AWS and our plug-in store, integration with databases, audio engine level support, and GUI tools and application level development.


Requirements

Skills and Experience

  • 5+ years commercial software development experience
  • C++ and familiarity with object-oriented design and coding
  • Extensive systems architecture ability
  • Cross-platform application development (Mac/PC)
  • Strong analytical, communication, and team skills
  • Professional audio software development experience desirable
  • Experience in platform-specific GUI frameworks (MFC, Cocoa)
  • Familiarity with JUCE cross-platform framework or equivalent
  • Skill set includes Python, JavaScript, and/or shell scripting
  • Linux development experience
  • Database development experience

Education:

  • BS or MS in Computer Science, or equivalent